clang 2 Posted June 17, 2023 Share Posted June 17, 2023 Actual: New multiple page PDFs added to Evernote appear in Single Page ViewExpected: New multiple page PDFs added to Evernote appear in All Pages ViewTo Replicate: Go to Evernote > Settings > Preferences > Notes Under `PDFs` set to "All Pages" Add a PDF that is 2+ pages long ---- Apple M1 OS X Ventura 13.4 Evernote 10.57.10-mac-mas-public (459878) Editor: v169.1.20965 Service: v1.68.5 --- Link to comment
Level 5* gazumped 12,074 Posted June 20, 2023 Level 5* Share Posted June 20, 2023 Hi. Have you tried signing out and signing back in? Reinstalling? Link to comment
clang 2 Posted June 21, 2023 Author Share Posted June 21, 2023 Hi gazumped, Okay I have tried the reinstallation, sign out and sign back in new PDFs with multiple pages still persist to show only the first page. The issue is not resolved. -Calvin Link to comment
Level 5* gazumped 12,074 Posted June 21, 2023 Level 5* Share Posted June 21, 2023 6 hours ago, clang said: new PDFs with multiple pages still persist to show only the first page Hmmn. My Preferences are set to single page view, and I just right-click to change that when necessary; but I'm a Win 11 user so no direct comparison here. I can only suggest feedback or Support request for more from Evernote... Link to comment
clang 2 Posted June 21, 2023 Author Share Posted June 21, 2023 How do I ask for support from Evernote? Everytime I search for Evernote support it just brings me here. Link to comment
Level 5* gazumped 12,074 Posted June 22, 2023 Level 5* Share Posted June 22, 2023 Subscribers can raise support queries here - https://help.evernote.com/hc/requests/new and all users here - https://twitter.com/evernotehelps (or via the feedback option where it is available). Link to comment
Mike P 2,982 Posted June 22, 2023 Share Posted June 22, 2023 @clang and @gazumped. In my experience only adding a pdf to an existing note, either using the attach function or by drag and drop, respects the preference set. Any route that automatically creates a pdf in a new note saves it in the default one page view. These methods include dragging to the note list, using import folders, right clicking the file and choosing "Send to Evernote" (Windows, I'm sure there is a Mac equivalent) Using the webclipper. So a very limited preference - whether this is by design or just a lack of understanding of the diversity of methods people use to attach pdfs, is anyones guess. 1 Link to comment
clang 2 Posted June 23, 2023 Author Share Posted June 23, 2023 @Mike P Actually I just tried the direct dragging into the note. It works. Our experience with default PDF settings match. 1 Link to comment
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