Default Setting to View PDFs as "All Pages" does not work

[clang 2]

Actual:
New multiple page PDFs added to Evernote appear in Single Page View

Expected:
New multiple page PDFs added to Evernote appear in All Pages View

To Replicate:

Go to Evernote > Settings > Preferences > Notes
Under `PDFs` set to "All Pages"
Add a PDF that is 2+ pages long

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Apple M1
OS X Ventura 13.4

Evernote 10.57.10-mac-mas-public (459878)
Editor: v169.1.20965
Service: v1.68.5

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[gazumped 12,074]

Hi. Have you tried signing out and signing back in?  Reinstalling?

[clang 2]

Hi gazumped,

Okay I have tried the reinstallation, sign out and sign back in new PDFs with multiple pages still persist to show only the first page. The issue is not resolved.

-Calvin

[gazumped 12,074]

6 hours ago, clang said:

new PDFs with multiple pages still persist to show only the first page

Hmmn.  My Preferences are set to single page view,  and I just right-click to change that when necessary;  but I'm a Win 11 user so no direct comparison here.  I can only suggest feedback or Support request for more from Evernote...

[clang 2]

How do I ask for support from Evernote? Everytime I search for Evernote support it just brings me here.

[gazumped 12,074]

Subscribers can raise support queries here - https://help.evernote.com/hc/requests/new and all users here - https://twitter.com/evernotehelps (or via the feedback option where it is available).

[clang 2]

Thanks!

 

[Mike P 2,982]

@clang and @gazumped. In my experience only adding a pdf to an existing note, either using the attach function or by drag and drop, respects the preference set. Any route that automatically creates a pdf in a new note saves it in the default one page view. These methods include

• dragging to the note list,
• using import folders,
• right clicking the file and choosing "Send to Evernote" (Windows, I'm sure there is a Mac equivalent) 
• Using the webclipper.

So a very limited preference  - whether this is by design or just a lack of understanding of the diversity of methods people use to attach pdfs, is anyones guess.

[clang 2]

@Mike P Actually I just tried the direct dragging into the note. It works. Our experience with default PDF settings match.