Unable to verify password as will only allow Goggle Sign-IN

[steigerdh 0]

I downgraded my Evernote to free status last year and forgot to close the account. So I got billed with an outdated AMEX card for a subscription I no longer had today.  So tried to go in and close the account or talk to support.    In order to close the account, I had to verify my password, but the field prefilled with my Google account, which I don't use.  Unable to delete or change the password.  How can I close my account if I cannot sign into my profile.

 

[gazumped 9,812]

Hi.  This forum is mainly supported by other users like me,  and you really need to contact Support to deal with password and payment issues. 

Try https://help.evernote.com/hc/requests/new and use 'continue as guest' if you have issues raising a ticket.