steigerdh 0 Posted May 16 Share Posted May 16 I downgraded my Evernote to free status last year and forgot to close the account. So I got billed with an outdated AMEX card for a subscription I no longer had today. So tried to go in and close the account or talk to support. In order to close the account, I had to verify my password, but the field prefilled with my Google account, which I don't use. Unable to delete or change the password. How can I close my account if I cannot sign into my profile. Link to comment
Level 5* gazumped 10,766 Posted May 16 Level 5* Share Posted May 16 Hi. This forum is mainly supported by other users like me, and you really need to contact Support to deal with password and payment issues. Try https://help.evernote.com/hc/requests/new and use 'continue as guest' if you have issues raising a ticket. Link to comment
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