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Issue: Images doesn't load

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I'm  a suscriber user since a few months. 

My issues is that the images doesn't load in desktop app, android app, or web app. I was review other reports in the forum, but there are not a solution.  
I need that imagens to study for my job. I take notes and screeshots fromt certain courses online.  Please help me to recover my images ... it is important for me. :(

Win 10.

Version desktop: 10.56.8 (4096)

editor: v168.1.2898


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  • Level 5*

Hi.  Have you checked preferences / notes / images in desktop settings?


Plus.  What format (file extension) do your images have,  and how big are the files?

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