Evernote app won't log on, but website will

[Roger Blair 0]

I run Evernote Free on a Windows 11 laptop. I recently had to rebuild my system, so I had to reinstall the Windows app. To my surprise, I get a message saying, "Cannot log in. Your computer appears to be offline." I went on the web and unlinked the web app, so the website is my only device. Why can't I log into the app?

[agsteele 2,976]

Hi @Roger Blair. You've posted in the Android app forum. When you refer to the app I'm presuming that you are not talking about the Android app but rather the Windows desktop app.

Can you log in to the web browser version of Evernote?

If so that will give you a means to keep working.

Have you tried uninstalling the Windows app? I would try that. But be sure to use a program such as Revo Uninstaller since the standard Windows uninstall leaves a lot of files and data which can just bring you to the same point again.

If this does not work for you then you will need to pay to open a support ticket. Subscribe to Personal for one month and user it to open a support ticket.

[Roger Blair 0]

agsteele, revo-ing and reinstalling didn't help. I'm dealing with some othe (presumably) hardware-based problems. so I'm taking it to the shop. We'll see what happens when I get the computer back.