Unable to login to web client

[Pia S 0]

Hi,

I'm currently unable to login when using the Firefox web client. My Android app is still working fine, and I can also login via other web clients (i.e. Edge). Anyone else having these issues? (I get a warning from Firefox saying "This page is slowing down Firefox..." and then nothing happens - the page doesn't load properly.) Probably something I have missed, but this situation is new to me.

[agsteele 2,950]

I am not having this issue with Firefox. You should probably start with the Firefox help pages at https://support.mozilla.org

Typical suggestions would be to remove all cookies and cache for Evernote.com in Firefox.  Logging back in may then resolve the issue.

Disabling all Firefox Add-Ons and then check if the problem is resolved. If it is then add them back one at a time and see which, if any, recreate the problem.

[Pia S 0]

Thanks very much for replying @agsteele! I really appreciate it! I’ll try the suggested methods, and I will reconnect once I have tried it. 😀

[Pia S 0]

Brilliant! Much obliged! It worked like a charm. I removed all cookies and cache in Firefox. And voila! 😀 Thanks again!