Payment unsuccessful. Try again.

[Ferhan 0]

I have been trying to use the 40 % discount offter and then 50% since 15 days. I got a link from support person as well but the payment was unsuccessful. I tried my cred card as well as debit card no luck.

I had dto delete my subscription from itunes and tried payment from new browser its just not working.

I have lots of stuff in my note books and i dont wish to switch to other apps.

Is anyone else facing this issue?

[PinkElephant 8,111]

Might it be you are located in India ?

It seems your central bank is making life difficult when global payments are involved. Did support instruct you specifically for being located in India ?

[Ferhan 0]

Hi Thanks for your reply! Yes I am from India I am not sure if the support guy is aware of my location.

Is there a workaround?

[PinkElephant 8,111]

Yes, the workaround is support. Please inform the support employee that you are located in India. He should then know how to proceed.

[Ferhan 0]

Yes I did that already, thanks!

[Ferhan 0]

Finally I was able to renew my subscription from iTunes form my iPhonw. But sadly I was did not get the offer what it was opoping me up from desk top or iPhone app that I can get 50% off. I end up paying the full amount

Earlier I had got a link from support with offter 40% discount and payment option cread / debit card did not work from 2 different cards.

The support person confirmend that the payment failure was not due to location from India.