Rowinaboat 0 Posted November 10, 2022 Share Posted November 10, 2022 As the title says, There's no way for me to get a verification code and change my forgotten password. The phone number associated with the account is old, if I saved codes during setup, that was twelve years ago and I certainly don't have them now, so I'm stuck. I have a free account but sent a ticket and got an email that wasn't helpful or relevant to my situation. I have a lot of stuff on Evernote and getting panicked that it's lost. Do I have to buy their subscription to get better service and have this fixed? Link to comment
Level 5* Solution gazumped 12,072 Posted November 10, 2022 Level 5* Solution Share Posted November 10, 2022 13 hours ago, Rowinaboat said: I have a free account but sent a ticket and got an email that wasn't helpful or relevant to my situation. Hi. I assume you're not a Teams user, though that's the thread that you posted in.. and it might be useful if you quoted the email contents - we may be able to help better. Buying a subscription isn't required, but if you can subscribe for a month or two it would solve your problems a lot more quickly - and you have - apparently - been using the service for free for at least 12 years, so have something like a potential 8GB+ of online storage where your notes are awaiting your attention... If you have a ticket number from the last email you received, try responding to that to ask for more help. If you don't have a ticket number, make a correct request for help from https://help.evernote.com/hc/requests/new - use the 'continue as a guest' option. Link to comment
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