FrustratedUser814 0 Posted October 20, 2022 Share Posted October 20, 2022 I have a premium account and it was due to renew yesterday. My card was charged but when I got on this morning, I was signed out. When I sign back in, it says I’m using a free account and need to upgrade. I’ve logged out and back in several times and opened a ticket # 3587212. The invoice on my account says that my September subscription ended on 10/18 and my card wasn’t charged until 10/19. Is that the issue? Is this going to be a monthly issue? Can I get some help? I really need to get into all my stuff. Link to comment
Level 5 PinkElephant 8,115 Posted October 20, 2022 Level 5 Share Posted October 20, 2022 Just flagged your post to an admin - I think they will come back to you. 1 Link to comment
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