Cannpt upgrade to Personal

[JAck C59 0]

I have Evernote Personal and have tried in vain on both my iphone and Mac to upgrade to Personal. Any ideas? I am stuck in a loop with the APP store and Evernote directions.

[gazumped 12,217]

23 hours ago, JAck C59 said:

I have Evernote Personal and have tried in vain on both my iphone and Mac to upgrade to Personal

???

Hi.  If you mean that you have just upgraded to Personal but still show as a different account,  then things should sort themselves out in an hour or two.  I'd suggest you  sign out of your accounts,  have a drink of something,  and then sign back in.  Apple and Evernote having different accounting systems,  it takes a little while for a payment to filter through.  If it seems to be taking too long,  please talk to Apple first - they're the ones who know when and how much you have paid,  and should be able to sort out any difficulties...