Dave Andrade 113 Posted May 3, 2022 Share Posted May 3, 2022 Android 12, Evernote Version 10.30.1 - "recent" notes on Home are not up to date. Syncing issue? Inconvenient when going from desktop to mobile and needing to access a recent note. Today, 5/3 - most recent note date is 4/25. I even force stop the app, clear cache and reload and it doesn't fix it. Link to comment
Level 5 PinkElephant 8,115 Posted May 3, 2022 Level 5 Share Posted May 3, 2022 Are the notes synced to the device, and just Home does not show them ? Or are they missing on the device in all views ? Link to comment
Dave Andrade 113 Posted May 3, 2022 Author Share Posted May 3, 2022 Looks like it isn't syncing at all now. Any tips? I have Evernote Professional. Link to comment
Level 5 PinkElephant 8,115 Posted May 3, 2022 Level 5 Share Posted May 3, 2022 It could be many things, including network issues. Probably the best way is to try to use the support function build into the app (settings) to try to contact support. An activity log is preselected and should be send. If it works at least this part of the network connection from the app works. We can try to find something from here in the forum - but since we are users, we likely don’t have the tools. Link to comment
Dave Andrade 113 Posted May 3, 2022 Author Share Posted May 3, 2022 Every other app is working fine, and network is pretty robust (300MB). I did clear the cache and force stop it again and it seems to be syncing again. 1 Link to comment
Level 5 PinkElephant 8,115 Posted May 3, 2022 Level 5 Share Posted May 3, 2022 Good it is back to work. The Android client is still somewhat special - I am happy I run mobile only on iOS. The place for iOS here is practically silent, compared to the Android subforum. Link to comment
Dave Andrade 113 Posted May 4, 2022 Author Share Posted May 4, 2022 Wonder why? Evernote needs to hire an Android expert to address this. Submitted a support ticket as well. 3 Link to comment
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