Muh 1 Posted May 2, 2022 Share Posted May 2, 2022 Hi, I have just made a fresh install of Evernote on my new windows 10 desktop. It installed Ok using local-admin permissions, but when I try to start Evernote it does not get past the "Getting started" screen. It appears to be sat there hung for several hours. But, when i kill Evernote process and i relaunch it, Evernote opens correctly. For information, i'm free account. Any ideas how to resolve this? Link to comment
Level 5* gazumped 12,072 Posted May 2, 2022 Level 5* Share Posted May 2, 2022 No clue I'm afraid - you could try another uninstall / reinstall - and make sure you opt to remove your data from the device and restart the computer before reinstalling so you get a completely clean new version. As a free user you have access via only two devices - have you removed your old device yet? Understanding the device limit Link to comment
Muh 1 Posted May 3, 2022 Author Share Posted May 3, 2022 Hi gazumped, thanks for your message, I already tried to reinstall but whitout success i have the same result and I am not connected on any other machine. In the log file, i have this message: Unhandled error: No activity within 45000 milliseconds. No response received. Reconnecting. 1 Link to comment
Level 5* gazumped 12,072 Posted May 3, 2022 Level 5* Share Posted May 3, 2022 1 hour ago, Muh said: I am not connected on any other machine. You know that, and now I do too... but does Evernote still think your old device is authorised? -It might be a factor. Other than that - I'm out; have to wait and see whether anyone else has a better idea. Link to comment
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