Scott Widmann 2 Posted March 30, 2022 Share Posted March 30, 2022 Evernote crashes on startup, gets stuck on the first note shown. Reinstall doesnt repair the issue. Unusable on my Kindle Fire. Happy to share crash logs etc. Link to comment
Evernote Expert agsteele 3,059 Posted March 30, 2022 Evernote Expert Share Posted March 30, 2022 You don't say which version of Evernote you are trying to install nor from where. The Evernote for Kindle Fire is unique to the Amazon app store. The Amazon store version installs on my Fire device and runs well enough but it is an old version of Evernote since the Fire devices are generally Android 9 or earlier. I did install the Google Play Store on Fire and still I can only install the old versions of Evernote. I found that it was best to run Evernote in the browser. Link to comment
Scott Widmann 2 Posted March 30, 2022 Author Share Posted March 30, 2022 (edited) "Evernote is not supported on mobile browsers" web page displayed when accessing from Kindle Fire. Error log below. ---------------------------------------- Username: scottwidmann Business Context: false Business Only Account: false Legacy Business Account: false Service: https://www.evernote.com Auto Sync Enabled: true Master Sync Enabled: true Sync Interval: NOT SET Accessibility: 0 Offline Search is activated Offline Search Index is ready ------------------------- Device and Install Info ---------------------------------------- Brand: Amazon Model: KFMAWI Product: maverick Display: PS7322 Display Width: 1200 Display Height: 1848 Display Density: 1.5 Android version: 9 Preloaded: false IsTablet: true Evernote version: 8.13.3(1083333) Evernote revision: 8.13.3_2549 Evernote type: public WebView version: 96.0.4664.92 Editor version Uno: 74.0.8891 Editor version Classic: UNAVAILABLE Network operator: / Locale: en_US isRTL: false Package: com.evernote Arch: armv8l Arch supported: [armeabi-v7a, armeabi] Orientation: Portrait Resources-Folder: values-v24 Data path: /data/user/0/com.evernote/files Internal storage: 13 GB / 24 GB External storage: 13 GB / 24 GB SDCardStatus: null Installer: com.android.vending Rooted: false Xposed: false ------------------------- Breadcrumbs ---------------------------------------- TabletMainActivity - onSavedInstanceState @ 89 7:58:13 NoteListFragment - onStop @ 89 7:58:13 HomeDrawerFragment - onStop @ 89 7:58:13 TabletMainActivity - onStop @ 89 7:58:13 ui.EvernotePreferenceActivity - onResume @ 89 7:58:11 ui.EvernotePreferenceActivity - onStart @ 89 7:58:11 ui.EvernotePreferenceActivity - onCreate - null bundle = true @ 89 7:58:11 NoteListFragment - onPause @ 89 7:58:11 HomeDrawerFragment - onPause @ 89 7:58:11 TabletMainActivity - onPause @ 89 7:58:11 NoteListFragment - startActivity - component = ComponentInfo{com.evernote/com.evernote.ui.EvernotePreferenceActivity} - empty action - empty data @ 89 7:58:11 ui.HomeActivity - onDestroy @ 89 7:58:07 NoteListFragment - onResume @ 89 7:58:04 HomeDrawerFragment - onResume @ 89 7:58:04 TabletMainActivity - onResume @ 89 7:58:04 NoteListFragment - onStart @ 89 7:58:03 HomeDrawerFragment - onStart @ 89 7:58:03 TabletMainActivity - onStart @ 89 7:58:03 NoteListFragment - onCreate - null bundle = true @ 89 7:58:03 NoteListFragment - onAttach @ 89 7:58:03 HomeDrawerFragment - onCreate - null bundle = true @ 89 7:58:03 HomeDrawerFragment - onAttach @ 89 7:58:03 TabletMainActivity - onCreate - null bundle = true @ 89 7:58:03 OEMEngine - constructor @ 89 7:58:02 ui.HomeActivity - onCreate - null bundle = true @ 89 7:58:02 !!! - setLastDBFilePath /data/user/0/com.evernote/databases/user11916357-1646332601906-Evernote.db at com.evernote.client.G.k (AppAccountInfoImpl.java:9) at com.evernote.client.G.r (AppAccountInfoImpl.java:6) at com.evernote.b.d.a.a (AppDatabaseProvider.kt:8) at com.evernote.android.data.room.k.a (RoomDatabaseModule.kt:1) at com.evernote.android.data.room.n.a (RoomDatabaseModule_ProvideRoomDatabaseFactory.java:2) at com.evernote.android.data.room.n.b (RoomDatabaseModule_ProvideRoomDatabaseFactory.java:1) @ 89 7:57:37 ------------------------- _ Sent: Wednesday, MarcBusiness Context: false Business Only Account: false Legacy Business Account: false Service: https://www.evernote.com Auto Sync Enabled: true Master Sync Enabled: true Sync Interval: NOT SET Accessibility: 0 Offline Search is activated Offline Search Index is ready ------------------------- Device and Install Info ---------------------------------------- Brand: Amazon Model: KFMAWI Product: maverick Display: PS7322 Display Width: 1200 Display Height: 1848 Display Density: 1.5 Android version: 9 Preloaded: false IsTablet: true Evernote version: 8.13.3(1083333) Evernote revision: 8.13.3_2549 Evernote type: public WebView version: 96.0.4664.92 Editor version Uno: 74.0.8891 Editor version Classic: UNAVAILABLE Network operator: / Locale: en_US isRTL: false Package: com.evernote Arch: armv8l Arch supported: [armeabi-v7a, armeabi] Orientation: Portrait Resources-Folder: values-v24 Data path: /data/user/0/com.evernote/files Internal storage: 13 GB / 24 GB External storage: 13 GB / 24 GB SDCardStatus: null Installer: com.android.vending Rooted: false Xposed: false ------------------------- Breadcrumbs ---------------------------------------- TabletMainActivity - onSavedInstanceState @ 89 7:58:13 NoteListFragment - onStop @ 89 7:58:13 HomeDrawerFragment - onStop @ 89 7:58:13 TabletMainActivity - onStop @ 89 7:58:13 ui.EvernotePreferenceActivity - onResume @ 89 7:58:11 ui.EvernotePreferenceActivity - onStart @ 89 7:58:11 ui.EvernotePreferenceActivity - onCreate - null bundle = true @ 89 7:58:11 NoteListFragment - onPause @ 89 7:58:11 HomeDrawerFragment - onPause @ 89 7:58:11 TabletMainActivity - onPause @ 89 7:58:11 NoteListFragment - startActivity - component = ComponentInfo{com.evernote/com.evernote.ui.EvernotePreferenceActivity} - empty action - empty data @ 89 7:58:11 ui.HomeActivity - onDestroy @ 89 7:58:07 NoteListFragment - onResume @ 89 7:58:04 HomeDrawerFragment - onResume @ 89 7:58:04 TabletMainActivity - onResume @ 89 7:58:04 NoteListFragment - onStart @ 89 7:58:03 HomeDrawerFragment - onStart @ 89 7:58:03 TabletMainActivity - onStart @ 89 7:58:03 NoteListFragment - onCreate - null bundle = true @ 89 7:58:03 NoteListFragment - onAttach @ 89 7:58:03 HomeDrawerFragment - onCreate - null bundle = true @ 89 7:58:03 HomeDrawerFragment - onAttach @ 89 7:58:03 TabletMainActivity - onCreate - null bundle = true @ 89 7:58:03 OEMEngine - constructor @ 89 7:58:02 ui.HomeActivity - onCreate - null bundle = true @ 89 7:58:02 !!! - setLastDBFilePath /data/user/0/com.evernote/databases/user11916357-1646332601906-Evernote.db at com.evernote.client.G.k (AppAccountInfoImpl.java:9) at com.evernote.client.G.r (AppAccountInfoImpl.java:6) at com.evernote.b.d.a.a (AppDatabaseProvider.kt:8) at com.evernote.android.data.room.k.a (RoomDatabaseModule.kt:1) at com.evernote.android.data.room.n.a (RoomDatabaseModule_ProvideRoomDatabaseFactory.java:2) at com.evernote.android.data.room.n.b (RoomDatabaseModule_ProvideRoomDatabaseFactory.java:1) @ 89 7:57:37 -------------------------@gmail.com>@gmail.com> _ ---------------------------------------- Business Context: false Business Only Account: false Legacy Business Account: false Service: https://www.evernote.com Auto Sync Enabled: true Master Sync Enabled: true Sync Interval: NOT SET Accessibility: 0 Offline Search is activated Offline Search Index is ready ------------------------- Device and Install Info ---------------------------------------- Brand: Amazon Model: KFMAWI Product: maverick Display: PS7322 Display Width: 1200 Display Height: 1848 Display Density: 1.5 Android version: 9 Preloaded: false IsTablet: true Evernote version: 8.13.3(1083333) Evernote revision: 8.13.3_2549 Evernote type: public WebView version: 96.0.4664.92 Editor version Uno: 74.0.8891 Editor version Classic: UNAVAILABLE Network operator: / Locale: en_US isRTL: false Package: com.evernote Arch: armv8l Arch supported: [armeabi-v7a, armeabi] Orientation: Portrait Resources-Folder: values-v24 Data path: /data/user/0/com.evernote/files Internal storage: 13 GB / 24 GB External storage: 13 GB / 24 GB SDCardStatus: null Installer: com.android.vending Rooted: false Xposed: false ------------------------- Breadcrumbs ---------------------------------------- TabletMainActivity - onSavedInstanceState @ 89 7:58:13 NoteListFragment - onStop @ 89 7:58:13 HomeDrawerFragment - onStop @ 89 7:58:13 TabletMainActivity - onStop @ 89 7:58:13 ui.EvernotePreferenceActivity - onResume @ 89 7:58:11 ui.EvernotePreferenceActivity - onStart @ 89 7:58:11 ui.EvernotePreferenceActivity - onCreate - null bundle = true @ 89 7:58:11 NoteListFragment - onPause @ 89 7:58:11 HomeDrawerFragment - onPause @ 89 7:58:11 TabletMainActivity - onPause @ 89 7:58:11 NoteListFragment - startActivity - component = ComponentInfo{com.evernote/com.evernote.ui.EvernotePreferenceActivity} - empty action - empty data @ 89 7:58:11 ui.HomeActivity - onDestroy @ 89 7:58:07 NoteListFragment - onResume @ 89 7:58:04 HomeDrawerFragment - onResume @ 89 7:58:04 TabletMainActivity - onResume @ 89 7:58:04 NoteListFragment - onStart @ 89 7:58:03 HomeDrawerFragment - onStart @ 89 7:58:03 TabletMainActivity - onStart @ 89 7:58:03 NoteListFragment - onCreate - null bundle = true @ 89 7:58:03 NoteListFragment - onAttach @ 89 7:58:03 HomeDrawerFragment - onCreate - null bundle = true @ 89 7:58:03 HomeDrawerFragment - onAttach @ 89 7:58:03 TabletMainActivity - onCreate - null bundle = true @ 89 7:58:03 OEMEngine - constructor @ 89 7:58:02 ui.HomeActivity - onCreate - null bundle = true @ 89 7:58:02 !!! - setLastDBFilePath /data/user/0/com.evernote/databases/user11916357-1646332601906-Evernote.db at com.evernote.client.G.k (AppAccountInfoImpl.java:9) at com.evernote.client.G.r (AppAccountInfoImpl.java:6) at com.evernote.b.d.a.a (AppDatabaseProvider.kt:8) at com.evernote.android.data.room.k.a (RoomDatabaseModule.kt:1) at com.evernote.android.data.room.n.a (RoomDatabaseModule_ProvideRoomDatabaseFactory.java:2) at com.evernote.android.data.room.n.b (RoomDatabaseModule_ProvideRoomDatabaseFactory.java:1) @ 89 7:57:37 -------------------------@gmail.com>@gmail.com> Account Info ---------------------------------------- UserId: Email: Username: Business Context: false Business Only Account: false Legacy Business Account: false Service: https://www.evernote.com Auto Sync Enabled: true Master Sync Enabled: true Sync Interval: NOT SET Accessibility: 0 Offline Search is activated Offline Search Index is ready ------------------------- Device and Install Info ---------------------------------------- Brand: Amazon Model: KFMAWI Product: maverick Display: PS7322 Display Width: 1200 Display Height: 1848 Display Density: 1.5 Android version: 9 Preloaded: false IsTablet: true Evernote version: 8.13.3(1083333) Evernote revision: 8.13.3_2549 Evernote type: public WebView version: 96.0.4664.92 Editor version Uno: 74.0.8891 Editor version Classic: UNAVAILABLE Network operator: / Locale: en_US isRTL: false Package: com.evernote Arch: armv8l Arch supported: [armeabi-v7a, armeabi] Orientation: Portrait Resources-Folder: values-v24 Data path: /data/user/0/com.evernote/files Internal storage: 13 GB / 24 GB External storage: 13 GB / 24 GB SDCardStatus: null Installer: com.android.vending Rooted: false Xposed: false ------------------------- Breadcrumbs ---------------------------------------- TabletMainActivity - onSavedInstanceState @ 89 7:58:13 NoteListFragment - onStop @ 89 7:58:13 HomeDrawerFragment - onStop @ 89 7:58:13 TabletMainActivity - onStop @ 89 7:58:13 ui.EvernotePreferenceActivity - onResume @ 89 7:58:11 ui.EvernotePreferenceActivity - onStart @ 89 7:58:11 ui.EvernotePreferenceActivity - onCreate - null bundle = true @ 89 7:58:11 NoteListFragment - onPause @ 89 7:58:11 HomeDrawerFragment - onPause @ 89 7:58:11 TabletMainActivity - onPause @ 89 7:58:11 NoteListFragment - startActivity - component = ComponentInfo{com.evernote/com.evernote.ui.EvernotePreferenceActivity} - empty action - empty data @ 89 7:58:11 ui.HomeActivity - onDestroy @ 89 7:58:07 NoteListFragment - onResume @ 89 7:58:04 HomeDrawerFragment - onResume @ 89 7:58:04 TabletMainActivity - onResume @ 89 7:58:04 NoteListFragment - onStart @ 89 7:58:03 HomeDrawerFragment - onStart @ 89 7:58:03 TabletMainActivity - onStart @ 89 7:58:03 NoteListFragment - onCreate - null bundle = true @ 89 7:58:03 NoteListFragment - onAttach @ 89 7:58:03 HomeDrawerFragment - onCreate - null bundle = true @ 89 7:58:03 HomeDrawerFragment - onAttach @ 89 7:58:03 TabletMainActivity - onCreate - null bundle = true @ 89 7:58:03 OEMEngine - constructor @ 89 7:58:02 ui.HomeActivity - onCreate - null bundle = true @ 89 7:58:02 !!! - setLastDBFilePath /data/user/0/com.evernote/databases/user11916357-1646332601906-Evernote.db at com.evernote.client.G.k (AppAccountInfoImpl.java:9) at com.evernote.client.G.r (AppAccountInfoImpl.java:6) at com.evernote.b.d.a.a (AppDatabaseProvider.kt:8) at com.evernote.android.data.room.k.a (RoomDatabaseModule.kt:1) at com.evernote.android.data.room.n.a (RoomDatabaseModule_ProvideRoomDatabaseFactory.java:2) at com.evernote.android.data.room.n.b (RoomDatabaseModule_ProvideRoomDatabaseFactory.java:1) @ 89 7:57:37 ------------------------- Edited March 31, 2022 by Scott Widmann personal info Link to comment
Evernote Expert agsteele 3,059 Posted March 30, 2022 Evernote Expert Share Posted March 30, 2022 Hi @Scott Widmann Thanks for your log stuff. Remember that these forums aren't secure so you should probably go back and edit your post and remove all references to your Email address, usernames and phone numbers - unless you are happy to have that scraped off by scammers et al. Now to your question, I don't share your experience. The Amazon Silk browser opens evernote.com just fine. But it can, I think, depend on the screen size. Certainly I cannot open the web browser version of Evernote on my phone - at least not by default. There is a setting I can tweak in a bookmark to force it to open the desktop version and that works just fine on my phone. I have a Kindle Fire 10 HD (9th edition) which I think is what you are using KFMAWI. I use the Amazon Silk browser and access the web version of Evernote just fine. Click the menu button in the browser and choose Desktop site and see what happens although that wasn't necessary for me. Link to comment
Scott Widmann 2 Posted March 30, 2022 Author Share Posted March 30, 2022 Evernote login / security is acceptable, no issues from me. Better than any Yellowpages. Evernote shoud work by default in all mobile browsers and screensizes, but thank you for the workaround. If not, that definitely needs to be fixed. Pretty foundational feature for any website / app. Never seen that acronym. Link to comment
Evernote Expert agsteele 3,059 Posted March 30, 2022 Evernote Expert Share Posted March 30, 2022 KFMAWI is the Amazon code for your device - pasted in the logs you supplied Forum security is very ;imited. The whole world can see your details. They just can't post in the forums without logging in. I'd definitely recommend editing the post. Link to comment
Scott Widmann 2 Posted March 31, 2022 Author Share Posted March 31, 2022 Much appreciated, didnt realize the forum is public - edited. Current issues on my Kindle Fire: Full Browser support - Firefox / Chrome, etc. Unless features on those browsers are being blocked somehow. Android App Crashing. Link to comment
Evernote Expert agsteele 3,059 Posted March 31, 2022 Evernote Expert Share Posted March 31, 2022 As noted, the Android app for Amazon is hopelessly out of date. The web browser version will run if the browser is in desktop mode. Web browser isn't designed for mobile. Maybe it should be but it isn't Link to comment
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