matthew_haverly 0 Posted March 19, 2022 Share Posted March 19, 2022 Hello friends! I just updated my Windows computer to Windows 11. In some ways I regret doing this, but converting back would be just as much a headache at this point so I'm just accepting it. One of the hiccups is that Evernote did not carry over. So, I went to Evernote.com to download. When I click on the .exe file, it attempts to install and then gives me this error message: "Configuration File Error C:\Users\Matthew\Appdata\Roaming\Evernote\config.json Error: EPERM: operation not permitted, open 'C:\Users\Matthew\AppData\Roaming\Evernote\config.json' " Attempting to download from Microsoft Store leads to the same result. Attempting to open the config.json file from File Explorer results in a "How do you want to open this file" prompt, as it appears I don't have any apps capable of running a JSON file. How fix? Thanks, Matt Link to comment
Level 5* gazumped 12,072 Posted March 21, 2022 Level 5* Share Posted March 21, 2022 Hi. I believe there are some happy Win 11 users out there, so this is (presumably) a leftover software issue. Your Evernote data should be safely duplicated on the server as you're using v10, so I'd suggest using Revo Uninstaller and/ or a W11 system cleaner to remove any and all Evernote files from your device and then restart the system and try a new download / install. If that fails, you'll be better of contacting Support for a more technical view. Link to comment
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