GlynJones 0 Posted February 25, 2022 Share Posted February 25, 2022 I have been using Penultimate for several years across several iPads. I also use Evernote and they have always synched nicely. Today, when I launched Penultimate the attached dialog box opened saying “penultimate unexpectedly quit”. The buttons do not respond to input and after <2 seconds the app then shuts down. I have relaunched the app, restarted the iPad, to get the same result. When I log into Evernote IOS and Evernote Web my Penultimate folder is now empty as opposed to showing the 400 or so notes that I have accumulated over the years. I am quite distressed because I have many sensitive notes that I need access to. I am running IOS15.3.1. My apps are set to update automatically so running the most recent version of Evernote and penultimate. Because I can’t launch the app I can’t access any logs. Any suggestions? Link to comment
Level 5 PinkElephant 8,955 Posted February 25, 2022 Level 5 Share Posted February 25, 2022 About the notes that had been there: Have you checked the Trash notebook yet ? About the app, if uninstall / switch iPad off, and on again (Apple logo must show) / install does not do the job, you need to contact support. Link to comment
Idesjeux 0 Posted December 29, 2022 Share Posted December 29, 2022 i get the same issue. Has this been resolved? Link to comment
TheBrent 0 Posted May 9, 2023 Share Posted May 9, 2023 I have the same issue - has this got a fix - urgent help required please! Thanks in advance Link to comment
Level 5 PinkElephant 8,955 Posted May 9, 2023 Level 5 Share Posted May 9, 2023 You find the answer above. You see as well that this is not a hot topic. There are several months between the posts in this thread. If the above ideas don’t work, contact support. 1 Link to comment
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