Locked out after exceeding the number of monthly surface updates

[glrtezen3 0]

Hi All,

I am using the free plan, which is limited to 2 surfaces and 2 changes of surfaces per month. I was not sure iif a "new" month has started and attempted to remove my old phone / add my new phone as a evernote surface. Apparently I was still in the "old" month with no surface changes left. The problem is that following this attempt I am not able to use evernote on any surface (i.e. Windows client, which i uesd before). I am seeing the message  "Upgrade to continue using Evernote on this device".
Is this expected behaviour? If not, any idea how I can continue using evernote with my "old" devices?

thanks!

[gazumped 12,072]

Hi. Don't know if this will help,  but... Understanding the device limit

If not - you need to talk to Support.   Subscribers can raise support queries here - https://help.evernote.com/hc/requests/new and Free users here - https://twitter.com/evernotehelps (or use the feedback option in the mobile client).