glrtezen3 0 Posted December 17, 2021 Posted December 17, 2021 Hi All, I am using the free plan, which is limited to 2 surfaces and 2 changes of surfaces per month. I was not sure iif a "new" month has started and attempted to remove my old phone / add my new phone as a evernote surface. Apparently I was still in the "old" month with no surface changes left. The problem is that following this attempt I am not able to use evernote on any surface (i.e. Windows client, which i uesd before). I am seeing the message "Upgrade to continue using Evernote on this device". Is this expected behaviour? If not, any idea how I can continue using evernote with my "old" devices? thanks!
Evernote Expert gazumped 12,636 Posted December 17, 2021 Evernote Expert Posted December 17, 2021 Hi. Don't know if this will help, but... Understanding the device limit If not - you need to talk to Support. Subscribers can raise support queries here - https://help.evernote.com/hc/requests/new and Free users here - https://twitter.com/evernotehelps (or use the feedback option in the mobile client).
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