intj 2 Posted July 22, 2021 Share Posted July 22, 2021 I've been using Evernote for 11+ years and the web client won't load at all today. (I'm on Windows 10.) Tried to load Evernote via Chrome today and no matter what I do, it won't load at all. At first, it appears to be loading and I get the usual spinning green loading progress circle after login. Afterwards however, I get an what looks to be an interstitial error page that says, "Sorry, we're having some trouble loading Evernote Web. Try reloading the page." (With a green Reload Page Button below the message that doesn't fix the problem...See attached photo.) The same thing happens when I try to login to Evernote Web via Firefox, even after I clear the web cache, disable my web security browser extensions, my firewall, my antivirus, or restart the computer. Any ideas? Thanks! Link to comment
Level 5 PinkElephant 8,114 Posted July 22, 2021 Level 5 Share Posted July 22, 2021 Free plan or subscriber ? Link to comment
Level 5 PinkElephant 8,114 Posted July 22, 2021 Level 5 Share Posted July 22, 2021 For a free user it could have been the device limit. In your case, since it happens on 2 browsers, I would contact support. Link to comment
intj 2 Posted July 22, 2021 Author Share Posted July 22, 2021 Think I've (finally) found the culprit as it's loading now. I disabled the WOT / Web of Trust extension and now it loads. Thanks so much for your help! 1 Link to comment
purplemoon1469 1 Posted July 23, 2021 Share Posted July 23, 2021 Many thanks to intj. I had the message "Sorry, we’re having some trouble loading Evernote Web.Try reloading the page." and cured it by uninstalling WOT web of trust. 1 Link to comment
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