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Lost Account and files therein


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1.While navigating my jcmsham@hotmail premium Evernote a/c, I'd mistakenly "sign out".Now  I can no longer access the account with it's accumulated valuable offline files. Are they forever lost! How can I sign back into the account? Please help. 

2.I have accidentally opened another account under jcmsham@gmail.com.What a mess a Computer illiterate can make!? 

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  • Level 5

About 2: Can happen, no problem if you remember your login data. Go to that account, select account status and close the account. This will permanently delete it.

About 1: If you still have the login credentials, open EN and log in using the correct mail address and password. EN still knows you, you are listed here as Premium subscriber.

If you don’t remember them, but have access to your email you can follow this procedure:

https://help.evernote.com/hc/en-us/articles/208313998

 

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