therizinosaur_dasha 0 Posted May 21, 2021 Share Posted May 21, 2021 Could you, please, help me to restore access to my account. I forgot the password, and then the account was blocked after several unsuccessful guesses. The message was shown, that the link to restore the password was sent by email. But I haven't linked the account to an email! Please, help. Link to comment
0 Level 5 PinkElephant 8,805 Posted May 22, 2021 Level 5 Share Posted May 22, 2021 Create a new account. Use it to get support through the Support option on the EN web site. Important: Choose account issues as ticket type. This is the only option available for Basic accounts. I am not sure they can do anything about it, but it is the only chance I see. Link to comment
Idea
therizinosaur_dasha 0
Could you, please, help me to restore access to my account. I forgot the password,
and then the account was blocked after several unsuccessful guesses. The message was shown, that the link to restore the password was sent by email.
But I haven't linked the account to an email!
Please, help.
Link to comment
1 reply to this idea
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