househesson 0 Posted May 13, 2021 Share Posted May 13, 2021 I am using Evernote for Windows 10.12.6-win-ddl-public (2583) and it keeps popping up a small window with no text in it, only a black pane, even when the app is closed. I'm assuming it's trying to ask me if I want to upgrade to a new version but I can't do anything because it's not displaying any text or buttons. When I open Evernote and ask it to check for updates, I get a very very similar blank window. Changing my dark mode setting from "use system default" (which gives me dark) to "light mode" only changes the background color of this pop-up from black to white; there is still nothing visible. What can I do to fix this? Link to comment
Level 5* gazumped 12,070 Posted May 14, 2021 Level 5* Share Posted May 14, 2021 Hi. Seems to me you could try uninstalling your current setup / restart your device and reinstall - if you download a new installer from Evernote.com you will then have the latest version - which if it continues automatically excludes the possibility that it's an upgrade message. Link to comment
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