Sanaz 0 Posted April 15, 2021 Share Posted April 15, 2021 I have tried uninstalling, i have tried using older versions, I have tried installing the new, most updated, version, and every time I click to open the app a pop up message shows up . Please help. Link to comment
dustov 11 Posted April 15, 2021 Share Posted April 15, 2021 I am having the same problem since the last update the other day. And my next step was to try and uninstall and re-install it, but that did not work for you, very discouraging. But I guess I'll try it myself. It is awfully frustrating not to get any support, and, I am a Premium, paid, user and have been for a number of years. 1 Link to comment
Sanaz 0 Posted April 16, 2021 Author Share Posted April 16, 2021 Yeh, same, also a premium member for years but this is becoming really frustrating. It works fine on my phone, but I primarily use it on my laptop. Link to comment
Evernote Expert agsteele 3,059 Posted April 17, 2021 Evernote Expert Share Posted April 17, 2021 Be sure to uninstall AND delete all directories relating to the program. For Evernote 10 they are: %AppData%\Evernote %LocalAppData%\Programs\Evernote If the issue persists then Premium and Plus users should raise a support ticket. Link to comment
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