Level 5 Shane D. 1,826 Posted March 29, 2021 Level 5 Share Posted March 29, 2021 Some users may experience issues with Exchange Server settings. Link to comment
0 Level 5 Shane D. 1,826 Posted March 29, 2021 Author Level 5 Share Posted March 29, 2021 Hi All, The "Winmail.dat issue" is an Exchange Server configuration problem. It's an old problem with Outlook/Exchange. Basically, if your MS mail system thinks the recipient of an email message is another Outlook user, it will encode rich text attachments in a format that is only readable by another Outlook user. Anyone else who receives the email will just see one of these "winmail.dat" files, which is Outlook's internal encodings. You may be able to fix your Outlook configuration or get your Exchange server operator to do so by following the steps outlined in the links below: http://juliabensonslaughter.com/general-resources/the-winmail-dat-issue/ http://support.microsoft.com/kb/138053 https://support.microsoft.com/en-us/help/2487954/how-to-specify-the-email-message-format-that-s-used-for-external-recipients-to-prevent-winmail.dat-attachments We hope this information helps. If you found this helpful, please consider upvoting this thread, or adding a reaction. Link to comment
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Shane D. 1,826
Some users may experience issues with Exchange Server settings.
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