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Posted

After having Evernote for more than a year and then found onenote, I tried to transfer data across, then found that a site I captured through web clipper, did no longer exist.

 

So I deleted my account, and until recently tried to gain access to that account.

 

I had 2 factor set up, to have more security from people getting my notes.

 

Tried a few times to gain access to account via reenlisting account, but still need the factor authentication. But to no avail, I am stumped as I no longer kept that data on my phone.

 

I will in future keep it.

  • Level 5
Posted

Well the general idea of having 2FA is nobody can access your account without the second factor. Seems it works ...

First you may have forgotten, but usually you get a set of emergency keys in case the dynamic 2FA does not work any longer. Maybe you printed them, or stored them somewhere. Try to remember !

Second you could try to issue a support ticket. I am not sure of this, but maybe they can reset the 2FA for you.

  • Like 1

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