Jump to content
  • 0

Upgrade to Premium via Google play

Go to solution Solved by PinkElephant,


I would like to upgrade my account from Plus to Premium, but how is that possible? I did my subscription via Google play and cannot find an option to upgrade. This is more than frustrating. I would like to have Premium asap and not wait until the end of may Plus subscription period. Is there any option? ....
Looking very much forward to your help.
Thanks, MRS
Link to comment

3 replies to this idea

Recommended Posts

  • 0
  • Level 5
  • Solution

Personally I am on iOS and the AppStore. 

If you do not want to use the in-App-option, you probably need to let your current subscription expire before you can change the model. At least it works like this in the iOS AppStore.

Maybe support can help, if you issue an „account“ ticket.

Link to comment
  • 0
  • Level 5

Not my invention. When I had an issue, EN told me they would help me if I had the subscription directly with them. But in case of the AppStore (and probably the PlayStore as well) they are not in the loop. Apple (and Google) handle these payments exclusively, not letting the app developer in.

So basically you can decide whether your legal partner is EN - or an in-between that happens to run the App/PlayStores of the world.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...