Images added to notes won't save

[rorosalie 2]

Since I updated Evernote to 10.3.6 (running on Mac OS Catalina), when I try to add medium-size images to a note, wait for it to save and leave the note, the images have disappeared from the note when I reopen it later, like the content didn't save. I spent a good chunk of time filling an entire table with images and came back to my note to find the table empty. I played around with the app and it seems that images smaller than 1 MB save properly. However, I used to easily save images of up to 10 MB in my notes (I need high definition in some cases) without issue in the previous version. Is there some way to work around this issue? Thanks!

[rorosalie 2]

Editing to add that it also happens with some lighter images, but not all... Not sure what makes it so that some images save and not others. When I attempt to attach said images using the browser app, I get an error that says "something went wrong when adding your attachment". Help with this would be appreciated, thank you!

[abcdefg11 0]

Evernote! Do you answer these questions? I am having the same issue and it is very frustrating. It would be great to have an answer. 

[PinkElephant 8,166]

Ask support.

Here are only other users.

By the way, this thread was silent since November 2020. What makes you think that it still is a problem ? It was one user who posted then, nobody joined - looks like a very individual, very far away, very much solved issue 9 months later.

If you still have the same (?) issue, I hope you don't still run EN Mac 10.3. Update your client (current is 10.19), log out and back in, and if still in doubt come back.

[rorosalie 2]

I can confirm that 9 months later it is still very much an issue. I try periodically to see if it's been solved and it never is. I had to change how I arrange my notes and store the images elsewhere. Super frustrating.

I am currently using 10.19.2 on Mac Big Sur, so everything is up to date. 

[PinkElephant 8,166]

Don’t observe this, my images save and are still saved when I open the note later. I don’t reach 10 MB, but 5-6 regularily.

No idea what causes your problem.