Steve Riches 6 Posted September 21, 2020 Share Posted September 21, 2020 On previous iOS versions of Evernote, reminders badges appeared at the date and time of each specific reminder. I noticed this morning that the reminder badges now only appear when you open the app, not at the date and time of the reminder. This is happening on both my iPhone and iPad running IOS 14. Is this a bug, or the new normal for version 10.0? Thanks. Link to comment
Jack Lynch 291 Posted September 22, 2020 Share Posted September 22, 2020 Hi Steve, by badges, you mean the notifications that show up at the top of the screen at the reminder time, right? If so, this is definitely not the new normal - you should be receiving them. I tested on iOS 14 and haven't been able to reproduce the problem. To confirm: in your settings, do you have Evernote notifications set to "Allow"? Link to comment
Steve Riches 6 Posted September 22, 2020 Author Share Posted September 22, 2020 Hi Jack, by badges I mean the red dot with a number that appears on the iPhone/iPad Home Screen. Before the update the red dot would automatically appear at the time of the reminder even if the Evernote app was closed. Now the red only appears if I open the app. The reminders still appear as notification banners at the time of the reminder (with app closed). I like having the red dot on the app icon so I don’t forget I still have things to do on my reminders list. I have badges and notifications set to “allow” in my settings. 1 Link to comment
Jack Lynch 291 Posted September 22, 2020 Share Posted September 22, 2020 I see. Let me investigate. Thanks Steve. Link to comment
Solution Jack Lynch 291 Posted September 23, 2020 Solution Share Posted September 23, 2020 Hi Steve, it turns out we do have a bug filed on this one. I'm tracking the progress, and will let you know when we have it fixed. Link to comment
Jack Lynch 291 Posted September 23, 2020 Share Posted September 23, 2020 In the meantime, trying logging out and logging back in again, and let me know if that fixes the problem. Link to comment
Steve Riches 6 Posted September 23, 2020 Author Share Posted September 23, 2020 Hi Jack, I logged out and back in again. They still don't appear until I open the app. Also the banners alerts didn't appear for today's reminders. Link to comment
Steve Riches 6 Posted October 20, 2020 Author Share Posted October 20, 2020 Hi Jack, Just checking in to see when Evernote expects to have this problem fixed? Thanks, Steve 1 Link to comment
Not happy either 3 Posted March 28, 2021 Share Posted March 28, 2021 I am having the same problem. If the app is not running in the background, no badges and no banner notifications. Link to comment
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