Attachments/Images not showing Shared Note

[sumatracow 1]

Hi, just want to know if this is due to my free account ...

Everytime I share a doc with images or attachments such as PDFs as a public link, a placeholder shows but image is not shown nor is the PDF downloadable.

Any idea on this?

Otherwise Evernote is great! Finally something I can keep on top of.

[gazumped 11,666]

Hi.  Share is the same for both Basic and paid-for users.  If you check via the shared page link can you download the attached files?  Is it a particularly large file?

[sumatracow 1]

Yeah, I tried to check via the shared page link, 

Where the image is at, it shows

<img class="en-media en-media-image" data-hash="1efd1ddcd8fffcd4488eed1ec5d87857" data-type="image/png" data-url="undefined" data-yjs-hook="en-resource" data-reference="resource-0" data-timestamp="1593160113047">

seems like there's no source there.

[sumatracow 1]

And no, it's not a big page.

https://www.evernote.com/l/AZzGINTOhSJK54Yqmo3mXVqNRk3sfYfkUqg

So it looks like this on the real page. Images have been screenshot on my mac and then just pasted in. Typically a PNG file.

[gazumped 11,666]

Hmmn. What did you copy that from?  A web page or an app screen shot?  Looks like if you could copy/ paste the content as text rather than an image,  things would be OK...

[sumatracow 1]

The doc is based on words (typed) and an app screen shot pasted in. 

It's the app screen shot which doesn't show up when I share the doc.

I use a mac book pro.

Obviously when I print to PDF, all is good. 

Its only at the web browser level. Just noticed that even on the evernote browser, (Not a shared doc), I don't see any pictures.

[gazumped 11,666]

Hmmn. Not sure what else to suggest.  I'm not a Mac user,  so maybe one of my colleagues here will have something to contribute...  🤫

[sumatracow 1]

OK, after researching and looking at the sync logs. I figured that this issue is due to a single (yes single) image pasted previously from Telegram. I think somewhere down the line, my Telegram messages were purged for privacy or something (might be my settings) and thus the image was non-existent. It then stopped the sync from working....

All good now and upgrade to Premium. Happy with Evernote!!!

@gazumped Thanks for the help all this time!

PS Maybe Evernote can actually copy that file over somehow so that even if it was deleted, it still has a copy. Not sure of the tech details though.....

[gazumped 11,666]

6 hours ago, sumatracow said:

PS Maybe Evernote can actually copy that file over somehow so that even if it was deleted, it still has a copy.

You're welcome for the help - as to copying the file over,  some websites actively block other URLs copying their images in various ways.  Screenshots generally work though...