Bubbieoncall 0 Posted May 31, 2019 Share Posted May 31, 2019 B"H I did a hard reset on my Redmi Note 4. After all the apps reinstalled, I could not find my notes. Are they hidden in some directory and can they be restored? Link to comment
Level 5* gazumped 12,075 Posted June 3, 2019 Level 5* Share Posted June 3, 2019 Hi. Notes are not stored permanently on mobile devices - they're synced to Evernote's servers online as soon as a connection is available. Until that happens, they're stored in temporary memory. A hard reset will have cleared the memory - if any notes were not already synced, I'm afraid they're gone. Check by signing in to Evernote.com to see what is available there - if you had a large database it might be taking some time to download a search index to the mobile. Check also that you're using the right sign-in details. 'Lost' notes are often due to users creating a new account by signing in with slightly different details. Link to comment
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