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(Archived) Who can I contact about wrong payment?


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Posted

I wanted Evernote 1 month.

And now Evernote is taking money from my card every month.

How to stop it?

And isn´t it possible to pay for just one month in periods when you need it more?

ylva

Posted

When you sign up for an Evernote subscription, it will automatically continue each month (or year).

If you log on to your account on the web and go to the Settings page (https://www.evernote.com/User.action), you can "cancel" your Premium subscription to prevent it from renewing. Your account will remain Premium for the month (or year) that you've already purchased.

Posted

Thank you very much for answer. Yes I can subscribe it. But why have I payed three months when I only wanted, and ordered, for one month?

ylva

Posted
But why have I payed three months when I only wanted, and ordered, for one month

IME, most (all?) online subscriptions automatically renew, unless you specifically go into your acount & stop it. This is no different.

Archived

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