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Sync not working for long time user; Account Info shows allowance used as 1%


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Posted

Hello support team,

Please see attached screenshot. The sync has not been working for the past 3-4 days. Please help.

evernote-support-Capture.JPG

  • Level 5*
Posted

You might want to check your activity log to see if you've been having connection problems: Help / Activity Log...

Also, you should mention your Evernote version number.

Posted
4 hours ago, jackrabb1t said:

The sync has not been working for the past 3-4 days.

That sounds like the point the security issue was dealt with. You need to upgrade. (Old versions of the client have been blacklisted on the server and will not sync)

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