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Line spaces added by RETURN key removed after sync


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Posted

I'm using the latest version of the application — 6.13.14.*

I added line gaps to format the text in number of notes. After synchronization, I noticed that the line gaps added were deleted. It is laborious task to re-add them.

It is somewhat difficult to explain the issue in words, but to describe the situation, I'm giving an example below:

text: before syn

this is line 1

--- line gap 1 ---

this is line 2

text: after sync

this is line 1

this is line 2

--- line gap 1 -- is getting removed.

Is there something in the setting or somewhere else that I need to change, please inform. Otherwise, please resolve the issue.

  • Level 5*
Posted

Hi.  As you're a Plus subscriber,  you have access to the Support team on https://help.evernote.com/hc/requests/new or https://twitter.com/evernotehelps if the support link won't work for you.

AFAIK Evernote does not support line spacing,  and while adding a 'hard' carriage return is temporarily effective,  if Evernote doesn't support hard returns either,  then they'll be stripped out automatically after sync - it's not a 'fixable' issue,  it would be a feature request to change the basic behaviour of the app.  I don't know what the expected behaviour (by Evernote) is,  however - hence the suggestion that you run this by Support and get some comment from them.

(We're a -mainly- user supported forum,  so under-the-hood technical questions aren't easy to deal with here.)

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