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Incorrect phone number validation for the UK


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Hi,

I hope this is the right place for this.

I have just set up 2 factor authentication and went through the process of setting up my primary phone number etc.  I wanted to set up a backup phone number as it is suggested and is a very sensible precaution.  However it won't let me put in my phone number.  I get a validation message saying 'Enter a valid phone number that can receive SMS messages.'

The number I am trying to use is a UK landline.  I suspect it thinks it can't send an SMS message to it as it is not a mobile.  All BT openreach landlines in the UK are capable of receiving SMS messages, either with a phone that supports it (as I have) or through a text-to-speech implementation.  As that is the only other number registered to me, it is the obvious choice as a backup number.  I don't know if that is the same in other countries or not.

I'm hoping a friendly Evernote employee will read this and be able to get the validation changed. 

Thanks for your time.

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  • Level 5*

Hi.  This is a (mainly) user-supported forum,  but the developers do come by from time to time to get ideas,  so this is almost as good a place as any to request changes. 

A more immediate method of getting on their radar is to contact Evernote directly if you're a paying customer on https://help.evernote.com/hc/requests/new or tweet them if not via https://twitter.com/evernotehelps 

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