rowanmoor 0 Posted December 11, 2017 Share Posted December 11, 2017 Hi, I hope this is the right place for this. I have just set up 2 factor authentication and went through the process of setting up my primary phone number etc. I wanted to set up a backup phone number as it is suggested and is a very sensible precaution. However it won't let me put in my phone number. I get a validation message saying 'Enter a valid phone number that can receive SMS messages.' The number I am trying to use is a UK landline. I suspect it thinks it can't send an SMS message to it as it is not a mobile. All BT openreach landlines in the UK are capable of receiving SMS messages, either with a phone that supports it (as I have) or through a text-to-speech implementation. As that is the only other number registered to me, it is the obvious choice as a backup number. I don't know if that is the same in other countries or not. I'm hoping a friendly Evernote employee will read this and be able to get the validation changed. Thanks for your time. Link to comment
Level 5* gazumped 11,667 Posted December 12, 2017 Level 5* Share Posted December 12, 2017 Hi. This is a (mainly) user-supported forum, but the developers do come by from time to time to get ideas, so this is almost as good a place as any to request changes. A more immediate method of getting on their radar is to contact Evernote directly if you're a paying customer on https://help.evernote.com/hc/requests/new or tweet them if not via https://twitter.com/evernotehelps Link to comment
rowanmoor 0 Posted December 13, 2017 Author Share Posted December 13, 2017 Thanks for the twitter suggestion. I always forget that. I will do that now. I just have the free account at the moment so can't use the direct method. Link to comment
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