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  • Level 5*
26 minutes ago, surly said:

Why is live help offline? I need to get into the cloud to retrieve some notes and I don't know how to go about doing this.

If not using the client software, my process is to use the web platform at www.evernote.com

On my iPad, I have to request the desktop site.  
This mobile site is blocked and I'm advised to download the client software

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