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Are you ever going to fix the Mac icon issue?


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The issue with icons not working properly in the Mac application ever since the 6.11 release has been widely reported in this forum and support tickets since April 15 or earlier. It has now been over a month and it still is not resolved. What is the specific timetable for fixing this issue? The standard response has been it will be fixed in the next 2-3 releases, but it has been over a month and there have been zero Mac releases. So should we expect that the Mac application be unusable for the next 6 months as this continues to drag on? What is a specific expectation for a timeline for resolution?

 

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  • Level 5*

Hi.  I'd imagine the specific timetable is about the same as that for the invention of antigravity or the first true AI.  It's impossible to forecast how long it will take to find an unknown,  and then develop a correcting factor that doesn't have untoward side effects.  Evernote will release something as soon as it's available and tested.  Most companies are hesitant to give a release date for something that has not yet been completely resolved - customers with hopes raised and then dashed tend to be even more unhappy than those suffering some sort of outage.

Evernote don't usually comment on release dates anyway. :(

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