xinqinyan 0 Posted April 29, 2017 Share Posted April 29, 2017 Evernote updated itself a few days ago to 6.8. I went from having all my notes available on my MacBook Air locally to having NOTHING when opening Evernote after booting up the next day. Most of my notes seem to still existing online (and can access them fine on my Android phone, iPad and other devices) but why did everything disappear from my laptop? This includes a bunch of local notebooks as well... Link to comment
Level 5* DTLow 5,736 Posted April 29, 2017 Level 5* Share Posted April 29, 2017 17 hours ago, xinqinyan said: Evernote updated itself a few days ago to 6.8. I went from having all my notes available on my MacBook Air locally to having NOTHING when opening Evernote after booting up the next day. Most of my notes seem to still existing online (and can access them fine on my Android phone, iPad and other devices) but why did everything disappear from my laptop? This includes a bunch of local notebooks as well... Are you using the correct userid and password If notes are available on the web platform (master version), they can be easily downloaded to rebuild your Mac database Link to comment
Pendell 0 Posted May 1, 2017 Share Posted May 1, 2017 I have the same problem. I was working in my Mac Evernote app, when an error popped up and I had to close the program. When I reopened it, there were no notes. All notes are still there on the online platform. I only have one account, one set of username/password, so its not really possible to be logged in under a wrong UN/Pw. Regardless I tried signing out and singing back in, restarting everything, synchronizing. Any other ideas? Link to comment
xinqinyan 0 Posted May 1, 2017 Author Share Posted May 1, 2017 Yes, definitely using the right username and password. It's the local Evernote MacOS application that's installed. All of the files are still in /Library/ but the local application doesn't seem to recognise them? The web version will include any online notebooks but it won't include the local notebooks. How do I get the local app to just recognise all the local copies of the notes that already exist? Link to comment
Level 5* DTLow 5,736 Posted May 1, 2017 Level 5* Share Posted May 1, 2017 16 hours ago, Pendell said: Any other ideas? Except for Local Notebooks, the master copy of your notes is on the Evernote servers. The notes can be easily downloaded to your Mac My process would be too start fresh. Completely delete Evernote from your Mac; app, database etc. The app AppCleaner is recommended for this. Reinstall the app, sign on and let your database be rebuilt. Warning: the rebuild doesn't include Local Notebooks or unsynced notes Link to comment
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