Atiya Antoinette 0 Posted February 20, 2017 Share Posted February 20, 2017 I'm new to communicating online and a newbie overall - I do only basic things on the internet and iPad. My old Penultimate notes from the first generation iPad no longer show up in Penultimate-Evernote on my new iPadPro. They were there a few weeks ago when I sync'd old iPad Penultimate notes to the new iPadPro, but now they are gone. I don't see anywhere in Help how to now retrieve them. My Penultimate app says I have "0" zero notes and everytime I sign in (which I'm being forced to do in Evernote) it says "0" notes. What am I doing wrong. I've sync'd and downloaded several times without success. Thank you. Link to comment
cvibba@gmail.com 0 Posted February 21, 2017 Share Posted February 21, 2017 I have a similar problem. Have worked for days to try to find my notes. I've done everything they say on their help page. The content is just gone and there does not seem to be any way of contacting them. Very frustrating. I hope someone on here can help. Link to comment
Level 5* gazumped 12,172 Posted February 22, 2017 Level 5* Share Posted February 22, 2017 Hi. We're not Evernote as such, just a (mostly) user-supported forum; if you're a paying subscriber it's a good idea to contact support directly at https://help.evernote.com/hc/requests/new (premium subscribers can chat from the same link) - or anyone can message them on Twitter via https://twitter.com/evernotehelps Link to comment
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