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Old Penultimate Note Lost with new iPad Pro


Atiya Antoinette

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I'm new to communicating online and a newbie overall - I do only basic things on the internet and iPad. My old Penultimate notes from the first generation iPad no longer show up in Penultimate-Evernote on my new iPadPro. They were there a few weeks ago when I sync'd old iPad Penultimate notes to the new iPadPro, but now they are gone. I don't see anywhere in Help how to now retrieve them. My Penultimate app says I have "0" zero notes and everytime I sign in (which I'm being forced to do in Evernote) it says "0" notes. What am I doing wrong. I've sync'd and downloaded several times without success. Thank you.

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  • Level 5*

Hi.  We're not Evernote as such,  just a (mostly) user-supported forum;  if you're a paying subscriber it's a good idea to contact support directly at https://help.evernote.com/hc/requests/new (premium subscribers can chat from the same link) - or anyone can message them on Twitter via https://twitter.com/evernotehelps

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