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Scannable not sending e-mails from on iphone 7


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I tried reinstalling the app and re-starting my phone, but when I scan and e-mail it is not received by the recipient.  It worked beautifully on my iphone 6 and I didn't have any problems.  I don't know if it is the iphone 7 or some other problem.  Do I need to pay to use it?  Maybe something changed that I am not aware of . . .

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I got it to work.  I'm not sure which did it:  Signing out of Evernote, or updating my mail app (I recently got a new phone and hadn't clicked into the mail app).  But it works now.  Thank you for responding!  :)

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Please Evernote: provide an answer to this and other queries about scans not emailing (when they previously did).  (P.S. Please people on the Forum provide details, not simply Hurrah messages, e.g., What does it mean to "Sign out of evernote" on an iphone?)

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On 14/10/2017 at 1:54 PM, pjt111 said:

Please Evernote: provide an answer to this and other queries about scans not emailing

Evernote do not usually respond to individual queries here - we're a mainly user-supported forum.  Best way to get a direct response - https://www.evernote.com/SupportLogin.action if you're a paying customer,  Twitter - https://twitter.com/evernotehelps if not. 

Teching on a mobile is not usually possible - best advice is always uninstall and reinstall the app.

How to uninstall and reinstall Evernote

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