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Saved scannablefile does not open on computer as PDF


oo346

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I scan images through scannable (approximately 10 pages) as a pdf and email them to myself to access on the computer. In the email it says it is a pdf, but for some reason when I download it it is a "FILE" type file. I need it to be pdf. Please let me know how I can fix this. The work around that I saw on other forums only worked one time and stopped afterwards.

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  • 5 weeks later...

Hi there, Could you add a screenshot of the downloaded file? Could you provide more information about the workaround you tried from the other forums? Please be sure to include a link to the other forum post. 

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