Evernote iPad won't open. How to recover unsynced notes?

[AndersSilva 1]

Hello all.

 

I am having the same problem reported by others in the forum. My Evernote on the iPad (running iOS 8.1) won't stay open. It will come up, and immediately fall back to the background. If I double tab the home button, I can see the notes I was last working on. I have tried quitting and restarting the App and the iPad. But, that did not help.

 

My problem is that I spent four hours working on a plane, and none of my notes from that stretch were synced. Before I uninstall and install Evernote, is there anyway I can recover the notes or force a sync without having the App in the foreground? It seems to me that once I delete the App, all the notes I took that were not synced will be deleted too. I would rather not have to do redo that work.

 

Thank you for any help.

 

Best.

 

Anders.

[ScottLougheed 1,316]

Do you know for sure that you have unsynced notes? I would double check to see how much data is truly at stake here by logging into the web interface at www.evernote.com.

If you can confirm that there is lots of unsynced data, then I'd try some more troubleshooting, if you haven't done so already. Try killing the app entirely by double tapping the home button and swiping up on the Evernote app. Try restarting your iPad. Make sure that background app refresh is enabled for Evernote in Settings>background app refresh in your iPad's settings app and wait a couple hours (at least), then check the web interface again to see if Evernote pushed the content in the background.

If those don't work, I'm afraid I am out of ideas.

[JMichaelTX 4,117]

Hello all.

 

I am having the same problem reported by others in the forum. My Evernote on the iPad (running iOS 8.1) won't stay open. It will come up, and immediately fall back to the background. If I double tab the home button, I can see the notes I was last working on. I have tried quitting and restarting the App and the iPad. But, that did not help.

 

My problem is that I spent four hours working on a plane, and none of my notes from that stretch were synced. Before I uninstall and install Evernote, is there anyway I can recover the notes or force a sync without having the App in the foreground? It seems to me that once I delete the App, all the notes I took that were not synced will be deleted too. I would rather not have to do redo that work.

 

Thank you for any help.

 

Best.

 

Anders.

 

Here are some ideas:

1. Connect your iPad to Mac/PC iTunes using the USB cable
   1. You should find a section in iTunes where you can transfer files from the iPad to iTunes
   2. Backup you iPad using iTunes -- this will include data 
2. There are 3rd party Mac apps that let you copy data from your iOS device
   1. You will just have to Google to find these
3. Evernote just released an update for EN iOS, ver 7.6.1.  Try updating Evernote from the Apple App store.

[AndersSilva 1]

Thank you Scott and Michael.

 

I ended up doing something similar to what you suggested Michael. Found an App that allowed me access to the files on the iPad (I backed the iPad up on iTunes before doing this). I navigated to the Evernote folder, and found a Folder called 'pending'. I assume that meant pending upload to the servers. There were individual folders for each of my non-synced notes. I could access the content of the notes, but not the titles, as the folder names were an alpha-numeric hash code, which no doubt are the primary key in the sqlite database. But, that was much easier to recover from memory than my actual notes.

 

I have now deleted Evernote from the iPad, and re-installed. It seems to be working fine. But, those notes are lost. I'll have manually re-enter them. Which, won't be so hard since I can copy and paste them now.

 

Thank you for all your help again.

 

Cheers.

 

Anders.

[ScottLougheed 1,316]

Glad you found a solution, thanks for posting your method. Can you post the name of the application you used to access the files on your iPad? I'm curious about it and I'm sure others who find themselves in your same situation might appreciate knowing!