seycyrus 1 Posted January 24, 2018 Share Posted January 24, 2018 Good evening, I am a very light EN user, primarily using it to store information for an RPG (role playing game) that I GM. I have/had a basic account and my two specified machines were my PC desktop and my Surface Pro 4. I finally updated the desktop to Windows 10, and had to replace the Surface due to a cracked screen. EN wants to treat both of them as additional devices over my 2 device limit. When I try to access my campaign, EN tells me that I need to upgrade to sync my additional devices. I only want access on two devices, but can't seem to get to a screen that would allow me to tell EN to remove the old devices and grant access on my new devices. What are my options? I definitely want to preserve my old data. Can I (Should I?) just pay the 4 bucks for a month's premium, and then drop the premium account? I think that EN would then ask me which two devices I want to keep at that time, right? Do I have any other options? Thanks for your time. Link to comment
Level 5* CalS 5,280 Posted January 24, 2018 Level 5* Share Posted January 24, 2018 16 hours ago, seycyrus said: Do I have any other options? Go to the web version, go to Account Settings - Devices. Then revoke access for your two old machines and you will be able to use the two new ones. Link to comment
Level 5* CalS 5,280 Posted January 25, 2018 Level 5* Share Posted January 25, 2018 You are welcome. Link to comment
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