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Bill Hamway

When upgrading to Plus isn't good enough

Idea

I recently upgrading to Plus from Basic because I needed to use more than two devices. I have no need to use any of the functionality that Premium offers, which is why I chose Plus.

When I had Evernote Basic, I never was asked to upgrade. I'd have the "Go Premium" call to action in my left sidebar, and I was okay with that because it didn't distract me.

Now that I've upgraded from Basic to Plus, Evernote keeps displaying an obtrusive banner telling me to "Complete my upgrade to Premium". See attached screenshot.

It's come up multiple times while writing and it's breaks my focus, which is no bueno.

Yes, it may be a small thing – but as a now paying customer it would be fantastic to stop being pestered with "Hey, thanks for giving us money yesterday. Want to give us more money today?"

Anyone other Evernote customers out their have thoughts on this experience?

Screenshot 2017-03-30 21.18.33.png

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That would be Evernote Marketing Department.  We don't talk about them... ;)

Best I can suggest is,  if you (or anyone else) find the pop up is too obtrusive, vote here (top left of the page) to get its enthusiasm turned down and/ or contact Support (you're a paying customer!) at https://help.evernote.com/hc/requests/new - or anyone can message them on Twitter via https://twitter.com/evernotehelps  - the more votes we have and/ or the more emails they receive,  the more likely something will be done about it.

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