FreddyNoel 0 Posted March 6, 2017 Share Posted March 6, 2017 Hello, After my Evernote Mac 6.10 crashed for no apparent reason, it re-started to synchronize and all standard notebooks and files seem to have been recovered, EXCEPT for my Private Notebook that shows only 19 files while it contained hundreds before the crash! I was under the impression that all files of my Private Notebook were stored on my Hard Drive on my MacBook Pro? Where can one find them? Meanwhile, since I re-started Evernote, the Blue Sync Wheel is continuously turning. My Evernote keeps crashing from time to time and at every restart, the Sync Wheel keeps turning on forever? Meanwhile, I can still add normal files to my Evernote on IOS and iMac versions and they do synchronize on all my devices. Should I quit Evernote and re-install it to retrieve all my Private files in my Private Notebook or any other way? Thank you for any assistance with this VERY disturbing situation. Link to comment
Level 5* DTLow 5,736 Posted March 6, 2017 Level 5* Share Posted March 6, 2017 7 hours ago, FreddyNoel said: it re-started to synchronize and all standard notebooks and files seem to have been recovered, EXCEPT for my Private Notebook that shows only 19 files while it contained hundreds before the crash! I gather your Mac crash corrupted the EN database EN rebuilt the database from the servers By "Private", do you mean "Local" notebooks By definition, Local Notebooks are not synced to the EN servers The only copy is on your Mac, and you are responsible for backups There is no special location; the Local notes are stored in the common database Sorry, I can't see a recovery method if you have no backups >>Should I quit Evernote and re-install it This would be my recommendation, but it still doesn't help with the local notebooks I would delete the app, and database Reinstall and let the database be rebuilt from scratch Note: The rebuild does not include Local Notebooks or unsynced notes Link to comment
FreddyNoel 0 Posted March 6, 2017 Author Share Posted March 6, 2017 Thank you for your quick reply. I guess I have a lot to learn more about Evernote. Yes, I realize that my Private Notebook was "LOCAL", but I did not expect that the files were in a database and I would not know where to look or how to back it up anyway. Thanks again. Link to comment
Level 5* DTLow 5,736 Posted March 6, 2017 Level 5* Share Posted March 6, 2017 1 minute ago, FreddyNoel said: I would not know where to look or how to back it up anyway Actually backup is easy on the Mac Select the notes, then File > Export Notebook info is not retained so most users do a separate export for each notebook I have this scripted to run weekly (documented here) Link to comment
FreddyNoel 0 Posted March 6, 2017 Author Share Posted March 6, 2017 Awesome! Thank you very much for your kind assistance. Cheers Link to comment
FreddyNoel 0 Posted March 6, 2017 Author Share Posted March 6, 2017 By the way, since I do have regular Time Machine Back-Up on an external Hard Drive, is there a way that I could retrieve the Evernote Database and get back my Private Files saved on the Local Notebook? Thank you. Link to comment
Level 5* DTLow 5,736 Posted March 6, 2017 Level 5* Share Posted March 6, 2017 30 minutes ago, FreddyNoel said: By the way, since I do have regular Time Machine Back-Up on an external Hard Drive, is there a way that I could retrieve the Evernote Database and get back my Private Files saved on the Local Notebook? Yes. a restore from TM backups is possible It's not the recommended approach but it can work Step 1 Locate your database On My Mac, I click on About Evernote, and press the option key A link to the database folder appears You will have a folder named as a number, like 1234567 Step 2 Turn off syncing or disconnect from the internet You don't wnat to impact the server data Close Evernote Rename this folder, or move it to a safe location like your desktop Step 3 This is the folder you want to retrieve from the TM backup Once you have this restored - Start Evernote - Eport your local notebooks Step 4 Close Evernote Restore your saved database folder to the original location Start Evernote Import your local notebooks Start syncing/Internet Link to comment
FreddyNoel 0 Posted March 6, 2017 Author Share Posted March 6, 2017 Well, thank you ever so much for this new clarification and hope! I will try to do this tomorrow. Fingers crossed! Link to comment
FreddyNoel 0 Posted March 8, 2017 Author Share Posted March 8, 2017 Awesome. It all worked very well with your solution, together with the help of Evernote Support team that has also been extremely helpful. Thank you again for your kind assistance and expertise. My local folder has got back its 140 private files. Awesome! I will definitely start backing up my local notebook from now on and try figuring out your script to automate the process. Best regards Frederic Link to comment
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