KarenMcG 0 Posted February 6, 2017 Share Posted February 6, 2017 A user of my business account, is having a problem with Notebooks Disappearing then Reappearing in his account. He is using the new, online version with the Chrome. His browser is up to date. When he logs in, he can see the Notebooks, but when he goes to scroll, they disappear- We tried it on Internet explorer and everything works fine-(no magic disappearing act at all) I also had him log into his account, using my laptop and chrome- and no problems- everything worked well. Does Evernote need Java or flash or something else, that may not be up to date on his browser? Thanks for any help! Karen Link to comment
Level 5* gazumped 11,666 Posted February 7, 2017 Level 5* Share Posted February 7, 2017 Hi. We're a (mainly) user-supported forum, but as you're a Business user you will have access to Support and their Chat link for some one on one assistance - you can contact support and chat via this link, or message them on Twitter Link to comment
KarenMcG 0 Posted February 7, 2017 Author Share Posted February 7, 2017 Thanks gazumped! I'm still hoping someone here could help me. Do you know if Evernote needs java or flash w/Google Chrome Browser? Link to comment
Level 5* gazumped 11,666 Posted February 7, 2017 Level 5* Share Posted February 7, 2017 Don't know about the requirements, but I have seen another post which mentions notebook issues with Chrome 56 - apparently C55 is fine, but a recent update caused an issue... Link to comment
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