RTL

Also, would you explain a little more what you meant when you said this (above): "As a Free user you do not have the option to download the content of notebooks (selectively or "all") to your phone - this is a subscribers feature. On desktop a full copy of the database can be installed for offline use, Free or not." Especially the part where you said ...On desktop a full copy of the database can be installed for offline use Free or not." Thanks again

Your above note: "The phone will not load all note content, by design of the app..." was helpful. I finally get it! But the reason I was slow to figure it out is that the notes were taking a long time to load... in fact, I didn't think they were loading. The progress wheel just kept turning and I would assume it wasn't going to load at all. Then when a few did load, again I was confused because only a dozen or so would load and still leave all the remaining notes with no detail. I think I understand now that what you are saying is, when EN initially signs on (on my phone), it will only load up full detail of the first 20-30 notes... then after that I have to tap the header and wait for it to load. Is that right? Thanks for helping me understand. I was getting really frustrated and wondering if I was going to be able to use EN going forward. So thanks again for the help.

I'm confused. In the past, all my notes (full details, photos, etc) would show on my laptop and my phone (two devices). Now, I can see all of the notes with (full detail) only on my laptop. The phone just slowly downloads the details for approx the first 1/3 of the notes. All of the "headers" (for each note) are showing on my phone, but without the note content. Everything was working fine until recently. So, has something changed with EN so that two devices (my laptop and phone) no longer will show all of the notes details on both? And if that is the case, what can I do. I don't carry my laptop around with me every day every where. That's the point in having EN on my phone. But that's not happening now. What do I do? Thanks

I have used EN for a number of years and have been very pleased with it. However, I'm having a problem and I don't know how to fix it. I have the free version... I only need two devices. So I have my laptop and my phone (Samsung). I can view all my notes and info on my laptop but not on my phone. Most of the time when I need to access info that I have stored in EN, I use my phone which is always with me. This has worked beautifully for years... but not now. Two-thirds of my notes on my phone devise only show the title with no details of the note. I need it to work. What do I do? There is a sync button on the settings of my phone device and after hours of syncing (yesterday) it did finally sync up all my notes. But today, I'm right back there again with mostly titles of the notes with no detail in the notes. I don't know what's wrong... help needed.