Hi gazumped - for incoming mail, yes, forwarding or clipping will do the trick... Incoming email will end up as a note in EN with header info intact. When I send emails to cusomers, it would be great to simply BCC my EN address and be done with it... but I find it helpful to have the time/date the email was sent in the note so I go through the step of forwarding the Outgoing email from my Sent box. Sorry, not sure what this means "if you send a draft note that way, the extra detail is superfluous"..... Draft note ? Cheers - thanks as always for your perspective. CB