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Everything posted by Rex

  1. Oh yeah, it's mighty big of you to tell the company's customers to go elsewhere instead of complaining on the company forums (which some people actually call "feedback", that's right, it's not all pink roses and unicorn farts). Nothing like having no skin in the game, eh? "Evernote has problems, and if you don't like it, feel free to use a competing product!", says the person who doesn't work for Evernote. Oooh, ohhhh, can I do Comcast, I hate those jerks ... Hey all of you Comcast customers! Not happy? Well, ***** you! We don't care about your stinking feedback! Things are the way the are, and if you don't like it, LEAVE! You know, that felt good, I see why you do it. It's almost like I have the power of Comcast behind me, without any risk whatsoever. I think it's called "borrowed self-esteem" or something like that. Anyway, the truth is, we as customers have many options that you didn't list. We can seek answers until our heart's content and complain if we don't like the answers. We can start a "I hate Evernote's lack of multi-delete" website. Or we can ***** in each corner of our house, stick a candle in each one, and chant like a Buddhist Monk. It's asinine to not have a multiple-notebook delete option. That's the truth. P.S. it's not my fault this thread comes up on Page #1 of a Google search. If you don't like old threads getting re-upped, you can either learn to adapt to things you think are idiosyncrasies, learn how to use robots.txt, or close the thread. P.S.S. If you don't like my comment, feel free to shop at Target instead of Walmart. That's right, I said it, I'm a straight-up gangsta when the risk is nil.
  2. I'm getting ready to close my account altogether just so I can open another one cleanly. Moved on to a different project. Can't clear reminders or delete notebooks en-masse. I have to click the note, click over to the clock, click the drop down, wait for the sub-menu to appear, then choose clear note. For each one. For each and every stinking one. Really? I mean, really? Deleting scores of notebooks is even more fun, cause I get to go through the "Uh, uh, uh, is you sure you wanna do that?" dialog each and every time. (Oh no, I didn't want to delete the notebook, instead I was trying to wish my cat a happy birthday in a Pygmy dialect, thank you SO MUCH for verifying each and every deletion with me . You sure saved me! I mean, it's not like there's a "Trash" notebook or anything, right?) Come on, fellas, this isn't your first goat orgy, you've been around since, what, 2010 now? Look, it's not that we're not happy that you're hard at work giving LinkedIn and and God knows who else access to our personal information, that's always a welcome development since privacy is way overrated. Encryption at rest? Pish-tosh I say! Store those suckers in plain text, I say, and put a little excitement into your customer's lives! Keep 'em in suspense! That said, this is painful. Stone-cold painful. Believe it or not, people act on more than one object at a time. This is an activity that's known as "normal". Come on, say it with me know ... n-o-r-m-a-l ... awwww don't be shy, you can do it, I have faith in you ... nor ... no ... NOR ... MAL ... that's it! I'm so proud. I can't guess the bizarre reason you've chose not to let users delete multiple notebooks or clear multiple reminders. Whatever the reason, however, it's asinine. Please fix it. ROFLMAO!!!! Yeah, I know, I crack me up too. There'll be snow skiing in Hell before you guys make an improvement that benefits the customer instead of the rectal-prober-of-the-internet du jour. At least I'm done crapping now. Thanks for that, at least. This was better than reading the same damn magazine I've been reading for the last year. I just have to figure out where to put my phone while I wash my hands.
  3. Thanks. Unfortunately, I've rebooted about a dozen times since I made the post, I've installed one or two more versions (including the latest about 5 minutes ago), and I still get the error each and every time, as well as the subsequent error when I click "Download". And I'm going to have it for, if I were to take a reasonable guess, at least the next 12 months. I've paid for Evernote since 2011, and that's just the way it goes with the product. I guess it's good enough that the bugs don't overshadow it's usefulness, but that's about as tepid an endorsement as one could make for software. Ironically, Evernote is the only piece of (non-phone) software I've paid for in about 10 years ... not counting OSX. Wait, I paid for Parallels too, so that makes two or three I guess. People squawk on about Open Source and accountability, but commercial software is more bug-riddled by a double-digit factor, and if it doesn't make obvious business sense to fix them (you and I complaining about them as opposed to Microsoft complaining about them), then it's a crapshoot. It sucks being fiscally irrelevant, and the only way you can mitigate it is by paying for as little software/services as possible. At least that way you can fix the bugs yourself if they bother you enough.
  4. Great. I could have sworn I unchecked the "Update to beta versions" box long ago, but apparently not, because I got this one Evernote production software is alpha, so I can only image what beta must be ... code compiled 5 minutes ago and immediately released without any in-house testing whatsoever? Seriously guys, find a way to open source this stuff while retaining license to the servers because it doesn't seem like this stuff should be complicated to fix, you just need some more eyes on it. Evernote could be stable. It really could. And please don't give me the "did you file a bug report?" stuff. I've filed probably 20 since I've had Evernote, none fixed within 3 months, and I'm not in need of busy work. I have a job, and have to test my own software. I don't get paid to test someone else's. That's a professional function that people should be hired to perform. More than any trend of the past 10 years, I hate the "Have you filed a bug report?" response to technical issues. My reply: No, have you done my dishes? I can't believe that people actually accept blame from companies because the customer doesn't want to work for free. Inasmuch as I feel like an abject tool doing this stuff without getting 1099 income for it, since I was dumb enough to download the beta in the first place, I guess it's my penalty, and hey, at least I got to vent a little. So anyway, here goes: Now, every time I launch Evernote, it tells me that it has to download the "Osaka" font. Why? I dunno. I guess one of my notes uses it. As you might imagine, however, the Osaka font *is* installed on the machine. But "okay", I think, go ahead and download it, and I hit that button ... at which point it tells me to check my Wi-Fi because apparently, I have no internet connection, which is strange, because here I am posting this message in the Evernote forums. Wi-Fi is on, and connected, and oh look at this, I'm also connected via Ethernet. Why, that's one machine connected to two broadband access points, and yes, I've tried with one of them disabled. I could not imagine, even imagine, why it's having trouble doing it's thang. In any event, I've attached screen shots. Thus ends my bug-report-as-forum-post, and I hope you enjoyed reading it as much as I enjoyed writing it. Thank you, and godspeed.
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