rassawyer

@PinkElephant wow, that was very unnecessarily rude. This is not an "old" thread. It is less than a year since it was opened. The average user is not able to tell from a service log that the problems that they are having, which presents nearly identical symptoms, is not the same as another problem, so it is entirely reasonable to ask on that thread. I'm here at the end of Sept, 2021, because I have a similar problem, and a search engine turned up this thread. The internet doesn't have to be toxic, so why do feel it necessary to perpetuate the toxicity?