superphily

This has been reported in other posts, but just want to throw out there that the latest 6.25 evernote still has this bizarre issue where the program struggles or something when syncing and pushes me allllll the way to the bottom or top of my note. Please fix this!

I miss the F7 spell check. I was so surprised to realize they took it out. I mean, it knows when you spell something wrong while you type, and it USED to have a dedicated spell check tool. Can we get it back? Otherwise, manually fixing words is a pain. Or then why wouldn't I use Word then, lol.

5 minutes ago, Dave-in-Decatur said:

Have you taken a look at Scrivener? It's a very different product from Evernote, but it is designed for writing books.

Yes I tried a trial. That program will work only if I split the file up. I dumped the 298 page file directly to scrivener, didn't work.

55 minutes ago, gazumped said:

Not all in one note anyways - it is actually possible to write quite long documents; I just have a separate notebook and (a bit like a mind-map) make a short note for each topic.  If you create a Table of Contents note for the whole notebook,  it's then possible to move the links around in the ToC note to get them into a logical order, and number the titles so they sort that way in the notebook,  or copy the individual notes into a separate word processor and attach that completed file to a new note.  Depends on your comfort levels and needs.  "Proper" word processors are also available!  🙂  (Some with Markdown!!)

Nice. Yeah I will definetly use internal note links to chain them together. I guess now that I think about it, even ebook readers never try to show an entire book at once, they go page to page, lol.

Yeah, Evernote is clearly NOT designed for writing books. Lol. Splitting up the note into two smaller notes fixed it. Note apps do not equal word processors.

Yeah I will just string the note pieces together using internal links and tags. The note with the issue was 298 pages long according to Word.

A few more updates.

• I just tried Onenote. It can't really handle large notes either, it slows down too, so pass.
• Word actually runs well, if you use the default Print Layout mode. If i switch to web layout, Word changes and the note takes up more of the page. it shockingly looks similar to evernote at full screen when you open a note in a new menu! But alas, when typing in my large note in web layout, there is some slowdown too. So basically, if there is a way to get evernote to show just page by page or like word's print layout mode, performance would probably improve.

My amateur impression now is that Evernote, and other note apps, are not built to handle long notes. They crumple under the performance pressure. For whatever reason, Word can barely handle it in print layout mode. But evernote just doesn't seem to be handle long notes really at all, for now. Word barely can, but at least it can in some way.

Other solutions include breaking up long notes into smaller ones, which sucks, but does work to solve the slowdown in evernote.

Also, perhaps a barebones html editor is better to use for long files. I tried Word in safe mode, but it still struggled with a long note in web layout, so Word for me is kind of out, since I like that big view.

The database restore let's my program actually work, no fatal crashes. However, the program still freezes up frequently. Basically, it can't even handle me casually typing, it slows down constantly.

3 hours ago, Csterwerf said:

I have the same problem and I'm at the end of my rope with Evernote Business.  I love everything about Evernote except I can no longer deal with "Not Responding".  I've tried almost every suggestion on this forum and from Evernote support on my account and my employees accounts.  I've bought brand new, high end computers with ssd's, high memory and I still have the problem.  I'm holding out hope that Evernote's restructuring of the data will fix it but I can't wait much longer.  I sent a support request to see if my company's data had been migrated yet.  I've been a customer since around 2012.  I want to be a customer for much, much longer.  PLEASE HELP EVERNOTE!!!!

You would be better off using chat support, where you can talk to evernote employees, lol

2 minutes ago, gazumped said:

Possibly a co-incidence,  but my issues started around the same time... maybe it was a Windows change - as @CalS says nothing happened with the Evernote Windows app (that I know of), though they were mentioning lots of back-end server changeover work that has been completed.

Ah well.  I'll work along with Support to see if they come up with anything else - they had a copy log from me. Maybe once we've eliminated all the possible explanations, whatever remains,  no matter how improbable... (sorry; went all Conan Doyle for a moment there..)

There are some shiny new versions of the app coming 'soon*' so maybe the team are busy kicking the tyres on the new model and don't have the time to go back and beat dents out of the old one..  

* for widely variable definitions of the word... 

True, it could have been caused by windows update. There are so many windows updates every month.. I have not tried system restore yet to see if that plays a role though.

My HDD is actually 75% full (I guessed 85% previously), but I will go through using windirstat to look for things I can remove. I turned off the search service, thanks! Yes my disk usage will get to 100% using evernote and sometimes other programs. Not sure why.

My HDD is 4% fragmented, would that be an issue?

1 hour ago, CalS said:

Last update I see to EN Windows desktop was mid March to 6.24.2.8919.  Not the best thing in the world, but you can go back to a previous version of EN to test your theory using the filehippo site.  Backup before and all the rest.  Also, any other changes on your machine which might be causing conflicts?  Disk filling up and the like.  Or it could just be the same gremlin that is after @gazumped.

Oh OK. I tried two versions ago on filehippo. My disk is decently full, 80 to 85% full, but check disk did not find any issues. I also used SMART statistics, no problems there. They did not fix the issue, using an older version.

4 hours ago, gazumped said:

Hi.  Welcome to the club.  Something like this issue is affecting my account as well as others.  With Support,  I'm just going through variations on settings and <groan> re-creating the database on my laptop to try to improve.  I'm running a 25GB, 50,000 note data file (and my account just went off to smell the flowers as I opened Tools > Options to look that up). 

My 'freezes' seem to average around 6-8 minutes. 

As a matter of interest what's your OS and database size?  If you search the Forums for other threads on this, several tweaks have been suggested that might help - including the obvious:  make more,  and shorter notes!!

(And we're back: only about 3 minutes out that time!)  

I just rebuilt the database. It was at 2GB. I use Windows 10.

I am not a coder, but i suspect that somewhere in the coding of Evernote for Windows, they changed how the program handles accessing the hard drive and handling freezes. I prefer their soft reset or however the program functioned in the past, say 3 months ago, where it would reload itself in the taskbar and magically shift from the left to the right of the taskbar. Weird for sure, but better than an actual long or permanent freeze. Last time I tried to rebuild the database it made it corrupted because it failed partway, but do you think rebuild or optimize database would fix it?

I have honestly never had freezing issues like this until May 2020, whatever the issue is, it stems from how the program has changed to function or how the database file is accessed or organized since May 2020. It used to just hiccup for 10-30 seconds, which is better than freezing for seemingly forever.

Hi, I keep having issues with Evernote for Windows (I use the latest and have tried slightly older versions too, 6.24.2.8919 (308919) Public (CE Build ce-62.6.10954)) locking up and not responding indefinitely while I work on a large note. Only fix i found so far has been to remove all Database folder contents to force the program to rebuild the database, but I hope this is an issue that can be fixed in a future update.

So far I can only gather that the program gets tripped up by the database file and/or syncing. My amateur opinion is that in prior versions, evernote would just restart itself by magically moving from the far left of my taskbar to the far right and it would work again. Lately, the program seems to prefer loading on its own, causing a hard lockup/freezing and not responding. This will happen over and over when I reopen evernote unless I force delete get the program to redownload my entire database and all my notes.

True, in the future if I have laptop issues I will consider an SSD. I am just hoping the Evernote staff will see this and fix anything causing the problem within their software. All my other programs run fine on my computer, I ran SMART on my hdd and it all came back fine, so I figure something in the program coding ultimately caused this in the first place.

My current solution was force the program to completely rebuild my Database.

1 hour ago, gazumped said:

Hmmn.  There are also some of us with 50,600+ files and a 26GB database experiencing some of the same issues...  although to be fair my problems only started in the last month or two.  I'm working through the usual suspect fixes with Support at the moment to see what might fix it.

Forcing a total database rebuild by emptying the Database folder worked for me.

Update-I dragged all of the Database folder files out of the Evernote folder which I guess forced the program to finally rebuild the database and redownload all of my notes. The program actually worked normally. I am now trying to update to the latest Windows Evernote version to see if that step is ok. Maybe my old database just needed a redo. The new database file is 1.6 ish GB making me think the program triggered a full database download several times, for no reason, to get to 6gb the first time.

Update-using the latest version of Evernote for Windows. No crashes in the last 30-60 seconds. All my notes are here, I can see the total note count lol. I guess rebuilding the database IS useful.

BTW how big are your database files? My database file wen up to 9.54gb from something like 8.75 gb since last night. And I didn't add new notes.......maybe the program is accidentally beefing up the database file to a really big file size?

Hi

I have used Evernote for Windows since 2012. I enjoy the program a lot, but I noticed that the program struggles to handle very long notes. I tolerated this performance issue for awhile, but now, for no apparent reason, the Windows program will just freeze up suddenly and start using 97 to 100% of disk usage according to task manager. It goes on and on like this, Not Responding, until I force the program to end process. What gives?? I don't understand why the program behaves that way. I just hope it is a bug that can be patched in a near update. In the meanwhile, I will continue to work using the Web version until the Windows version can work without suddenly deciding to freeze up completely and hog my hard drive indefinitely.

I checked the activity log a few times when this happened, the log does not mention any errors. In fact, it doesn't even seem to acknowledge the freezing or the program crashing.

Please fix this so I can continue to enjoy the Windows program! I even tried using a slightly older version of Evernote for Windows, and the problem happened again.

Huh I thought in options you can select the folder location.

I tried using the older version of evernote. Same problem. I am just going to use the Web version until they hopefully patch the bug or explain why my account suddenly has so much trouble. Perhaps in a future major update they will fix the issue.

Gah! The program is still freezing up when I start work. At least it syncs and is not corrupted. I am going to try reverting to slightly older program versions. I mean, the activity log did not state any errors with my database or sync. In fact, it doesn't seem to acknowledge that it even freezes during the log.

3 hours ago, gazumped said:

I agree too - I use Backupery to export my notes (+tags) to ENEX files one notebook at a time - which preserves that information. I also do system backups which include my current database folder.  I have - not recently though - rebuilt my database from the server;  it actually took far less time than I thought - 6 hours or so - and (AFAIK) worked fine. 

I'm just starting to investigate,  with Support,  why my Database goes off to smell the flowers for a few minutes at a time - usually at the worst possible moment. There are search index fixes, options and possible hardware upgrades to look at - and I do have 50,600 notes and counting as of today.  As and when I make any progress I'll let you know...

Got it. Well now I know to not tinker too much with Evernote. The only saving grace I had was that database file backup. None of the other solutions helped, Optimize Drive hurt. I guess the software can be fragile at times. I had several fatal crashes come out of nowhere with my messed up database file.

9 hours ago, PinkElephant said:

Are you running the EN installation on a SSD or a conventional HDD ?

If you need to restore from the cloud storage , the best way is to wipe EN from your local machine and start with a fresh installation. Force syncing with the existing installation may work, but as you described it can get stuck, maybe out of the same reason that caused the problems before.

I agree on the backup issue. I am running a special job every day using Acronis True Image to make a separate backup of my EN data base. It is fast and will write the data to my Synology NAS, just in case ...

HDD.

Yeah I guess the regular uninstall doesn't get rid of everthging. I did do a fresh install. The activity log said it finished sync! With only downloading 1% of my notes. Crazy.

OK as a lesson to everyone out there with my issue, basically I messed this up further by using Optimize Database option in the program. The program crashed during this and actually corrupted the database file permanently. (the database file usually lives in  /Users/yourname/Evernote/Database) I have tried deleting my database entirely and getting a sync from Evernote's servers but that only downloaded 1% of my notes before it finishes the sync and says it is all done, totally not good.

Anyways, very very luckily I had done a system backup to an external hard drive 2 days ago. I restored that database file to the Evernote folder in Users and IT WORKED! I guess bc my database got errors during today, so whatever it was 2 days ago was clean. It opened up my 2 day old database file and even synced to grab all the latest files between 5/25 and 5/27! I can tell because I also made a small backup of May notes and when I manually imported them back into the program, the notes dates and times all matched.

LESSON LEARNED-BACKUP YOUR DATABASE FILE OFTEN TO ANOTHER SOURCE. WHEN ***** GOES BAD, UTILIZE THE BACKED UP DATABASE FILE AND SWAP IT OUT OF THE MESSED UP OR CORRUPTED CURRENT DATABASE FILE. BACKUP THE DATABASE FILE OFTEN AND TREAT IT LIKE A GOD

Also even if you import all your notes back in using Import and Export, the freakin program won't remember the notebooks for each note. I did NOT want to sort out 3000 notes back into notebooks. By restoring the database file, I maintained everything, my notes, tags, notebooks etc. Import export WILL NOT retain which notebook each note goes in. And for some reason trying to force Evernote servers to sync all their note copys back to my computer did not work. ALL HAIL THE DATABASE FILE. And IDK why optimise database made it worse, but I will just stick to backing up the database file often. Way more useful than import export for 100+ notes.

Seriously though, if I was not fortunate enough to have that database file copy, I legit would have had no other good option.

Hi

For some reason starting today, Evernote for Windows freezes up completely and uses nearly if not all 100% of my disk usage according to Task Manager. I completely uninstalled and reinstalled the program and restarted my computer. The problem is still there. My program is up to date and I do not see that other programs are interfering or hogging computer resources. Windows Defender is not blocking file access either. I just don't get why the Evernote program suddenly needs to hog the hard drive and use it a lot, but then after 30 seconds to 60 seconds it remains frozen and seeking so much on my hard drive! I can't use the program, it does it within 2 minutes of beginning to use it! Help is appreciated, idk what else to do beyond re installation and restarting the computer. Perhaps it is a bug.