GopherXXX

What you are saying is that exporting is allowed in EN desktop because it can be used on any computer with an operating system. And that EN for Windows/MacOS is able to tell that the computer you're using belongs to you personally (is not corporate, does not belong to your colleague, subordinate or relative, is not stolen). Your misleading comment has demeaned the multi-billion thin client software products. A lot of financial organizations are using thin clients (aka Web version). Poor things are unaware of security risks @Dave-in-Decatur told us about. Why Evernote needs such a dubious advocacy? The feature is absent cause Evernote did not implement it.

Never had this problem during the last 3 years I'm on this payment plan as well.

Enough is enough. Had to shut up this begging spree accepting Professional for free, as the temporary workaround. Let's see if support will be able to handle the issue during the next 6 months. I got tired of this fixing out of the blue and complete lack of support. Got some concerns about data safety and security as well, cause 'not as advertised' is a bad omen. Will sort it out later. This topic can be closed.

Dictionary definition says: ad-free == not containing any advertising Advertisement is not defined by promoting a third-party product/service only. Neither advertisement is considered advertisement only after being shown for the zillionth time. The only consent I'd given to receive advertisements is related to emails only. IMO if the application/subscription plan is promoted as ad-free then it should be ad-free.

New day - but support is still dead silent. I'm starting to think about subscription refund request. I’ve never seen software that is spamming ads against a paid subscription user. And I don’t want to see that kind of business practice ever again.

I think there is a breach of the legal terms of the subscription by the Evernote. My subscription is advertised as 'Always ad-free', as seen in the screenshot.

What I was saying that Evernote is a network service. There is not much sense in local cleaning when the host service fanatically commands client to 'show the promo'. As seen in the logs. 'Mutation [promotionMarkShown] roundtripped' below seems the most suspicious event. I am almost sure that is what is causing client to show promo once again. Every time. ---------------------------------------------------------------------------------------- 2/2/2024 12:47:34 PM TopicName:feature-rollout Origin:Boron feature-rollout fetched flags ---------------------------------------------------------------------------------------- 2/2/2024 12:50:47 PM Origin:Conduit conduit-electron-worker [["Executing optimistic mutation promotionMarkShown"]] ---------------------------------------------------------------------------------------- 2/2/2024 12:50:47 PM Origin:Conduit conduit-electron-worker [["Optimistic mutation promotionMarkShown id: *** successful time: 13 ms"]] ---------------------------------------------------------------------------------------- 2/2/2024 12:50:48 PM Origin:Conduit conduit-electron-worker [["Executing remote mutations for upsync: ","{\"mutationsToUpsync\":{\"count\":1,\"mutations\":[{\"name\":\"promotionMarkShown\",\"id\":\"***\"}]},\"start\":1706871048190}"]] ---------------------------------------------------------------------------------------- 2/2/2024 12:50:48 PM Origin:Conduit conduit-electron-worker [["Upsync remote mutations response:","{\"time\":407,\"successMutations\":{\"count\":1,\"mutations\":[{\"name\":\"promotionMarkShown\",\"id\":\"***\",\"guids\":{\"promotion\":\"Promotion:unprompted_p2p_upsell\"}}]}}"]] ---------------------------------------------------------------------------------------- ---------------------------------------------------------------------------------------- 2/2/2024 12:50:54 PM Origin:Conduit conduit-electron-worker [["Mutation roundtripped: ","{\"count\":1,\"mutations\":[{\"name\":\"promotionMarkShown\",\"id\":\"***\"}]}"]] ----------------------------------------------------------------------------------------

Well... changing settings didn't changed anything. Support keeps playing dead. Funny that Evernote host services have chosen specific computer to doom. Irony is that it is the instance I need the most and am using it 95% of the time spent with Evernote. And there are no problems with this computer except Evernote promo doomsday: I see no network issues, Evernote network test passes OK, sync is performed flawlessly. My other devices are OK. This time I've identified local folders (settings, databases, etc) that Evernote uninstall skips, so this time I've combined uninstall with local data deletion. Registry search didn't reveal anything specific that required manual deletion. The problem is that I have to force restart Evernote every hour because every second or third promotional window doesn't close and Evernote stops responding. A forced reboot could potentially corrupt local databases, which is something I don't want. Kinda stereotypic but 'no problems on my side'.

I see only 'Emails' are exclusively specified under Account Info/Personal Settings and Account Info/Reminders. Disabled everything. Let's see if application notification is classified as 'email'.

I've contacted support (created support request id #3826616) the same time the original post was written. Even examined application log on the most detailed level and put related fragment in the ticket thread. No reaction. My next billing date is September. My credit card is registered for subscription is going to expire this month, however I don't believe this fact is an excuse for such a promo spamming from Evernote. Every 15 minutes Evernote warns me 'You won't be able to get back to this offer if you dismiss it'. Lies! I've lost count how many getting back I've had for the last 24h. I wonder if Evernote is going to stop this begging spree, because it really irritates me.

Would you kindly stop spamming modal window 'Upgrade to Professional' every 15 min or so? No, I don't want to upgrade. Yes, I'm a paying customer. Stop this spam already, are your developers too lame to put checkbox 'Do not bother me anymore' in the window? I suppose I would ask for compensation for such an intrusive behavior. I hardly could use Evernote cause every 2-3 popups it freezes itself, so I have to use task manager to kill all its processes. That is not what I'm paying for.